"It was the perfect location for our overnight stay"
We arrived around 9 and were able to enjoy a delicious meal in the restaurant. Our server was phenomenal and the food (Indian) was awesome! We were very impressed with the breakfast and layout of the restaurant; we had our own dining booth and enjoyed a wonderful selection of hot and cold foods/drinks.
Liz from Calgary, Canada
Nestled between the Rocky and Purcell mountains, summer and winter travelers can enjoy skiing at the world famous Kicking …More
So enjoyed our experience at Emerald Lake Lodge! Hiking around the lake was especially fun before a great breakfast. Thank you for keeping it pet friendly. Being able to vacation with our dog made it that much more special!
"Staff ready to retire, location wrong on Expedia"
I booked it late (around 10pm) while in Lake Louise and since my booking was confirmed I drove the 1.5 hours to hotel location. The directions which came directly from Expedia were WRONG. I tried calling the hotel multiple times, but no one picked up (they were already asleep). I lucked out by getting directions off of Google differently, and it turned out to be 30 minutes farther. I arrived at 1:30am, and was scorned by the owner for waking him up. He said the check-in must be done by 9pm (how would I know ???). Despite having an "attitude", they checked me in, and gave me the room. They provide minimal supplies (one tiny bag of shampoo, barely enough to wash your hair, was also intended to be used for body wash and hand washing (why not shampoo bottles and soap bars ?) The breakfast was minimal as well (coffee was great).
The balcony overlooks a beautiful view, but the overall experience was affected by the wrong directions, late arrival, and bad attitude of the onwer/manager. I was also "urged" to leave on time (noon), so they can clean the room, because they needed it for the next arrival.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.