Southern California Yoga Holidays

We have been coming to this resort for four years straight, and it has always been one of our favorite places with consistently great experiences. This time, we decided to treat ourselves and upgrade to a nicer room, but unfortunately, the experience was very disappointing. When we arrived, I was told that our room was still not available. I was also told they would call me once the room was ready. I went back to check and a woman told me I might have to wait until 5:30pm check in is at 4 PM. My husband went back to the front desk immediately after and a gentleman immediately gave him the room key. I never received the promised phone call. I was also given a pool card so that we could wait at the bar, but the card did not work, which made the situation even more frustrating luckily the bartender which was amazing open the door for us. The best part for us were the people at the Vessel restaurant and pool bars. Another disappointment was seeing food left on top of the trash/recycling area outside overnight. It was not picked up until the following morning. For such a beautiful resort and such a special gem, these details were really disappointing. We have always loved coming here, which is why this experience was especially upsetting. Unfortunately, we are now reconsidering whether we will return in the future. I truly hope management addresses these issues because this resort has so much potential, and we would love to continue coming back.

Great location. Right in the heart of things. Hotel staff was very freindly and helpful. Social hour in the lobby was a pleasant surprise. Overall a very nice stay.

Paradise

I liked the staff was there to help at all times I loved the bathroom water pressure and the bed was amazing very comfortable room the bar and all restaurants were great what I didn’t like all the kids in both pools the throwing balls it was a fraternity pool party there were 10 kid in hot tub with parents just not in or even around I wanted an adult pool / hot tub time with my wife

We had a slight delay when checking in but the staff made it right without us having to ask. The property is absolutely beautiful, clean and the amenities were great.

I liked the staff was there to help at all times I loved the bathroom water pressure and the bed was amazing very comfortable room the bar and all restaurants were great what I didn’t like all the kids in both pools the throwing balls it was a fraternity pool party there were 10 kid in hot tub with parents just not in or even around I wanted an adult pool / hot tub time with my wife

Great location. Right in the heart of things. Hotel staff was very freindly and helpful. Social hour in the lobby was a pleasant surprise. Overall a very nice stay.

Paradise

I liked the staff was there to help at all times I loved the bathroom water pressure and the bed was amazing very comfortable room the bar and all restaurants were great what I didn’t like all the kids in both pools the throwing balls it was a fraternity pool party there were 10 kid in hot tub with parents just not in or even around I wanted an adult pool / hot tub time with my wife

Beautiful architecture!

Sliding door to balcony was broken. Came to fix but couldn’t and didn’t return

Sliding door to balcony was broken. Came to fix but couldn’t and didn’t return