Yucatan Peninsula Yoga Holidays

Excelente

Beautiful

We got moved to a different room that was horrible n a lot of birds pooping n wouldn’t let us sleep

Decent place for families

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

We booked two family studio suite rooms and had requested property multiple times before travel dates to us together. Instead, they placed our families in two fully separate and far away buildings when got there. Food was average for people like who are vegetarians. The beach was fully inaccessible and with some composite deposits and both our families could not use the beach even for a second. There was no mention anywhere about the beach issue and people should not fall for it by just looking at the map showing lot of waters next to the property.

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

Secrets Mirabel Cancun is undeniably a beautiful resort, surrounded by breathtaking views and sunrises. Almost every beach front room has a great view but my recent stay was heavily impacted by major operational inconsistencies, particularly around dining and guest amenities. Upon arrival, the communication regarding guest perks and amenities was practically non existent. Instead of receiving details at check-in when they would actually be useful, information and amenities were delivered to us late into our stay. Worse yet, there was zero explanation of what these amenities were actually for or how to use them. Once we did look into them, we found significant restrictions and limitations that made them nearly impossible to utilize. For example a 40 dollar guest credit but only 10 dollars can be applied to select wines at dinner or a certain amount for the spa. It felt less like a genuine guest perk and more like a box checking exercise. Additionally, you couldn’t use the lump sum it had to be split and there was limits. So when did we use it during our 7 night stay. We didn’t. Too many restrictions. The dining logistics desperately need an overhaul. The resort operates on a system where certain restaurants are shut down on specific days, which is incredibly inconvenient for guests trying to plan their evenings. Secrets really needs to transition to a formal reservation system. Because they don't use one, the wait times for dinner are highly unpredictable.

Excelente

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Secrets Mirabel Cancun is undeniably a beautiful resort, surrounded by breathtaking views and sunrises. Almost every beach front room has a great view but my recent stay was heavily impacted by major operational inconsistencies, particularly around dining and guest amenities. Upon arrival, the communication regarding guest perks and amenities was practically non existent. Instead of receiving details at check-in when they would actually be useful, information and amenities were delivered to us late into our stay. Worse yet, there was zero explanation of what these amenities were actually for or how to use them. Once we did look into them, we found significant restrictions and limitations that made them nearly impossible to utilize. For example a 40 dollar guest credit but only 10 dollars can be applied to select wines at dinner or a certain amount for the spa. It felt less like a genuine guest perk and more like a box checking exercise. Additionally, you couldn’t use the lump sum it had to be split and there was limits. So when did we use it during our 7 night stay. We didn’t. Too many restrictions. The dining logistics desperately need an overhaul. The resort operates on a system where certain restaurants are shut down on specific days, which is incredibly inconvenient for guests trying to plan their evenings. Secrets really needs to transition to a formal reservation system. Because they don't use one, the wait times for dinner are highly unpredictable.

Excelente

Decent place for families

Secrets Mirabel Cancun is undeniably a beautiful resort, surrounded by breathtaking views and sunrises. Almost every beach front room has a great view but my recent stay was heavily impacted by major operational inconsistencies, particularly around dining and guest amenities. Upon arrival, the communication regarding guest perks and amenities was practically non existent. Instead of receiving details at check-in when they would actually be useful, information and amenities were delivered to us late into our stay. Worse yet, there was zero explanation of what these amenities were actually for or how to use them. Once we did look into them, we found significant restrictions and limitations that made them nearly impossible to utilize. For example a 40 dollar guest credit but only 10 dollars can be applied to select wines at dinner or a certain amount for the spa. It felt less like a genuine guest perk and more like a box checking exercise. Additionally, you couldn’t use the lump sum it had to be split and there was limits. So when did we use it during our 7 night stay. We didn’t. Too many restrictions. The dining logistics desperately need an overhaul. The resort operates on a system where certain restaurants are shut down on specific days, which is incredibly inconvenient for guests trying to plan their evenings. Secrets really needs to transition to a formal reservation system. Because they don't use one, the wait times for dinner are highly unpredictable.