Java Yoga Holidays

It’s a nice hotel with responsive staff, but you could tell it’s worn down a bit. The breakfast was excellent. I had a spacious room on the 13 floor, and it was very comfortable. The furniture was in good condition, but the bathroom could be refreshed. I wouldn’t call it a premium product. Overall, I think it was a good value for money. The major drawback is that there is nothing within walkable distance from the hotel, so you have to take taxi everywhere. A convenience store would be nice. The location itself is good though, close to major shopping malls.

All of the staff were helpful

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

Everything was excellent!

I paid for a Bundaran HI view, but they initially placed me on Level 1 with a view of only trees. It was only after I complained at the reception that they transferred me to Level 7 the following day. Additionally, although I paid for an extra bed, they did not provide an extra towel, forcing me to ask for one. There was also no shoehorn in the room until I requested that as well. The housekeeping staff should thoroughly check the amenities in the room beforehand for the guest's convenience, rather than making us ask for basic items. This is my first inconvenient experience with Kempinski, following my last visit two years ago. Kempinski has always been my number-one choice, but this stay has left me with a very poor impression. I am deeply disappointed this time.

All of the staff were helpful

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

I paid for a Bundaran HI view, but they initially placed me on Level 1 with a view of only trees. It was only after I complained at the reception that they transferred me to Level 7 the following day. Additionally, although I paid for an extra bed, they did not provide an extra towel, forcing me to ask for one. There was also no shoehorn in the room until I requested that as well. The housekeeping staff should thoroughly check the amenities in the room beforehand for the guest's convenience, rather than making us ask for basic items. This is my first inconvenient experience with Kempinski, following my last visit two years ago. Kempinski has always been my number-one choice, but this stay has left me with a very poor impression. I am deeply disappointed this time.

Everything was excellent!

All of the staff were helpful

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.