Dallas-Fort Worth Metroplex DFW Yoga Holidays

The check in female staff was excellent (Iunfortunately, i didn't get her name). Lobby was clean and nicely decorated with many seating sections. We received a complimentary room upgrade which was very nice, modern and clean with soft beddings and comfortable bed.! However, it would be a 5 star rating if there was a bottled water for 2 waiting in our room.

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!

Very clean and quiet rooms with a great view of the city. The only complaint which really isn’t a complaint is how crowded the pool area was but I mean it’s expected.

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!

I am truly moved by the exceptional kindness of the front desk staff during my recent stay. Their thoughtfulness brought tears to my eyes! Upon returning from dinner, I discovered a delightful stuffed horse in my room, accompanied by a lovely card that made the gesture even more special. When I checked in, I shared that my visit to Texas was to explore the possibility of purchasing a horse. The staff's attention to detail and personal touch truly exemplify the Ritz-Carlton's commitment to guest experience, and I am now a devoted customer for life. Additionally, the dinner I enjoyed was absolutely outstanding—truly one of the best hotel experiences I have ever had. Thank you for making my stay so memorable!

The location and rhe ataff weee extremely pleasant and professional

They have a way of making you feel important. Was treated like VIP; super friendly staff and very helpful. Looking forward to next time.

My stay at the Kimpton Harper Hotel in Fort Worth had several disappointing issues: - Check-in is on the 24th floor, which raised a security concern because it appeared anyone could enter from the street, use the elevators, and potentially access guest-room floors before passing a staffed front desk. - The most serious issue was the elevator. The sensors did not appear to work properly, and the doors closed on my friend while she was using her mobility scooter, pushing her into the wall and further injuring her foot. - Our original room had air-conditioning problems, and we were told the entire floor was affected, so we had to change rooms. - In the second room, the toilet handle was broken. We called for repairs, but they were not completed and we had to call again the next day. - The counter and refrigerator were filled with minibar items, leaving little room for our belongings, and we were told there was a $20 fee to have them removed. - There was no iron because we were told the hotel’s irons had been recalled. - Parking was expensive and inconvenient, with self-parking a couple of blocks away. For a luxury hotel, I expected much better attention to safety, security, maintenance, and guest convenience. The elevator incident was especially concerning.

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!