Arkadii Yoga Holidays

6th visit to Caretta beach, love this hotel and area

A really pleasant hotel with amazing staff. We had a private pool and it was lovely for the kids to be able to dip in and out. The overall hotel facilities were good, the pool and beach bar were good. Having a small beach effectively to ourselves was also great. It's reasonably good for snorkelling. The food was very good and plenty of variety on offer. The only thing I did not like was that the property is some distance from a shopping area, so would suggest a car to people. Although there are plenty of trips and tours arranged by the excellent concierge at the hotel.

Well run hotel central in Tsivili. Breakfast is good and rooms are kept to a high standard and are very clean. Staff and service are excellent. Couple of minor issues: Room was fine for 3 but described as having a separate bedroom room when this was a thin privacy screen rather than a room as such - presumably for travellers with younger children. Not a huge issue for me but could be, depending on who you're travelling with. Pool area is a shade small for the size of the hotel but what you do have is good. Gets very busy owing to the size and there's not any particular quiet area there. Again, not a major issue for me but would mention that it may not be suitable for travellers looking for a quiet pool area in high season. I would recommend this hotel and would stay there again.

The welcoming atmosphere and kindness of the staff.

Modern clean rooms as advertised, walls a bit thin so could hear the neighbours. Food was fine, nothing spectacular but always something to choose. Rice and spice restaurant and Bella gusto restaurant much better than the others. Swim up pool was nice and no issues getting sun loungers around the other pools most of the time. Only one deep pool was a bit of a let down but it is a family- and child-friendly resort so that’s fine. Included drinks were fine too, but nothing to write home about. Staff friendly, rooms spotless. Overall a nice place but wouldn’t want to stay more than a week as the food would get quite repetitive!!

Presents like a 5 star hotel but delivered like a 3 star. Positives were rooms were very spacious and upgraded to a ground flr room with a great size plunge pool. Negatives- both managers lacked any type of customer service charm, no bell man to help with bags, cheap finishes from flooring to tiles to toilets which were always clogged or running. Weeds growing in the floorboards all around the pool, place is definitely put together and operated on a shoestring budget - not sure how they get away with a 5 star rating but fittingly one of the stars on the exterior of the hotel has already fallen off. Two tvs in the room but when you turn ine on the other turns on too, when you change the channel, the other tv changes too. Poorly designed and cheaply finished. Most of the staff are international and all seem scared of the harsh looking management. They charge for water bottles and tried to charge me for mini bar items that we didn’t even have in our mini bar to start. The saviour for this place is Stamatis the bartender who is the only friendly face you will see here. He is class and delivers true greek hospitality. All in all, for the size of the room and the upgrade to the great private plunge pool it was worth it, given that we are not hanging out at the hotel all day. Would be better for them to downgrade to a four star and over-deliver.

Every staff at this hotel is friendly and helpful especially the receptionists that made our holiday enjoyable and pleasant. I extremely appreciate the reception manager (Sira) that made our holiday very memorable. I want to commend all the staff for how much they made our experience very good and I would recommend others to book this hotel, the food was lovely,the service was top notch.If I were to come back to this area this hotel would be my first pick.

Just returned from one week stay at King Jason Zante and just wow! George the manager is always around, asking how we are, if we’re enjoying it, just being friendly and approachable! We wanted to extend our stay but it was just too expensive.

We had an incredible stay at this beautiful hotel! For our 25th anniversary, they surprised us with an upgrade from the standard Contessina Hotel to Contessina Suites and Spa and gave us a room with our own private pool, it was absolutely amazing. They also welcomed us with a bottle of wine and provided several great discounts throughout the hotel. The included breakfast was a highlight, with fresh-squeezed juices and a delicious spread I looked forward to every morning. But the best part? The staff who were all friendly, helpful, and genuinely courteous. Don’t even hesitate — stay here. Highly recommended!

Perfect stay. Excellent hotel. Calm. Only the sea beach is avarage.

The hotel itself is beautiful, set on a hillside with stunning views. The grounds are quite spread out, so be prepared for a bit of walking between areas. The staff were exceptionally friendly and welcoming, which made our stay more enjoyable. However, there were a few disappointments. The fan in our room didn’t work from day one, and despite reporting it, it was never fixed. The mini fridge stopped working after two days and was only repaired the day before we left. We also requested a corkscrew and were told they couldn’t find one — surprising, considering the hotel has at least three restaurants on site. Overall, it’s a very nice hotel with a lot of charm, but based on our experience, it doesn’t quite meet the standard of a true 5-star property.

6th visit to Caretta beach, love this hotel and area

A really pleasant hotel with amazing staff. We had a private pool and it was lovely for the kids to be able to dip in and out. The overall hotel facilities were good, the pool and beach bar were good. Having a small beach effectively to ourselves was also great. It's reasonably good for snorkelling. The food was very good and plenty of variety on offer. The only thing I did not like was that the property is some distance from a shopping area, so would suggest a car to people. Although there are plenty of trips and tours arranged by the excellent concierge at the hotel.