Roosevelt Roads Waterpark Holidays

Everything that was within their control was amazing! They were all very helpful with giving us information about possible things to do, where to eat and with issues that we had with the water situation that they are having in Puerto Rico. I would definitely stay there again in a different occasion.

This was our 1st experience in PR. This house was AMAZINGLY beautiful and really show cased the outdoor space!! It was VERY clean, high quality linens. Had a nice cook space. The space it self was STUNNING!! The outdoor space was PERFECTION!!!! We actually booked for the lounge net area, and it did not disappoint!! **Downfalls [we understand that somethings are out of anyones control so more of a FYI] -There was nothing "comfy" about the house. It is all cement: bed frame, entire bathroom so alot of sharp edges, the sitting area had maybe 3 inch foam with a canvas topper. When the floor had ANY moisture and you are bare foot YOU WILL FALL! In the master bath between the mirrors have open spaces straight to outside no glass or screen. Which allows natural to come inside the house. Lizards and frogs find there way inside daily. The doors are super heavy, difficult to open but again its a giant piece of glass of course its heavy. At no time did we feel unsafe, with that being said you are literally on top of a mountain alone. And thats scary to think about. Lets talk about the road. I had never been to PR so i was not aware of how tight and tiny the roads are. The drive to the house is TIGHT & STEEP!! Some areas are so steep our tires would slip while going up the incline! Only rent a SUV, our 4 door Nissan HARDLY made it, returned it for a SUV our 2nd day. Roads are unmarked and HARD to see the edge. The cell service on the way comes in an out as you go, dont rely on it.

Room had some stains on the carpet that h

Staff was very professional and kind

Room had some stains on the carpet that h

Excelente hotel, el personal es muy amable, las instalaciones son limpias, ordenadas, las piscinas con calentador, frente al océano. Lo recomiendo 100 %