Shin Kong Chao Feng Ranch and Resort Waterpark Holidays

It’s a quality hotel. It’s far enough from metropolitans for quietness; yet, it’s close enough, 15~25 minutes rides, for any meetings in Taoyuan.

The aqua therapy pool was great, although a few jets were not working. I used it every morning. Everything was very clean, but there was a slightly odd chemical cleaner smell in spots, including. It was strongly present at the entrance and slightly present in my room. The hot spring tubs in every room are very nice and spacious, but the ventilation in the tub room is not very good, which made it a little hard to stay in the tub for long. The free breakfast food was mostly average. I really liked the complimentary fresh fruit provided in my room every day. They also provided a daily assortment of complimentary small desserts and beverages. The staff need some additional training. They were very friendly and helpful, but inadvertently rude at times. They would be speaking English just fine to me, but if my Mandarin-speaking friend walked up to us, they would stop talking to me in the middle of the conversation, start speaking Mandarin, and expect my friend to translate even though we were not staying in the same room. Only one young man who worked in the swimming pool area did not do this, so he stood out as exceptional staff. It is within 10-15 minute walking distance of shops, restaurants, and the MRT, but you do have to walk up/down stairs or hills. So neither exceptionally convenient or inconvenient. Overall, it was acceptably good value and I would definitely consider staying there again for the same price (which was about half of the Grand View Resort).

Lots of nice amenities but expensive.

Overall is really wonderful and worth it to stay here.

This is hands down the best hotel I have ever stayed at. From the moment we arrived, the staff made us feel so welcome — they were incredibly friendly and truly went out of their way to help in any way they could. Our room was spotless and spacious, with an absolutely stunning view of the city and the mountains in the background. Waking up to that view every morning was such a treat. The food at the hotel was excellent — everything we tried was fresh and delicious. And I can’t forget to mention the rooftop pool! What an incredible spot to relax and take in the scenery. The location couldn’t have been better — you’re right next to public transportation, the bullet train, and surrounded by endless restaurant options. Overall, it was a wonderful experience from start to finish. We can’t wait to come back!

Beautiful hotel with a great location next to the metro. Kind and very helpful staff

Nice property and goid service.

Everyone was very nice and helpful.

bed and pillow is good. clean

hotel is good, staff are helpful, near 7-11 and family mart and MRT

The service is excellent and the staff are attentive to your needs.