Marrakesh-Tensift-El Haouz Waterpark Holidays

The stay was wonderful, the atmosphere was great, the food, the parties, the rooms, everything was clean, the food was delicious, and the pools were more than wonderful. Next time it will be my first choice.

was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂

On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.

The stay was wonderful, the atmosphere was great, the food, the parties, the rooms, everything was clean, the food was delicious, and the pools were more than wonderful. Next time it will be my first choice.

was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂

On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.

was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂

On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.

The stay was wonderful, the atmosphere was great, the food, the parties, the rooms, everything was clean, the food was delicious, and the pools were more than wonderful. Next time it will be my first choice.