East Coast Waterpark Holidays

Staff are friendly, food is great! We stayed near the beach, with a newly renovated room. The is surrounded seaweeds. Not ideal placecto swim. Our room smelled painted, and there's a day with no cold water running. We asked to

The staff are excellent Specially Fernando who is the cleaning staff in the buffet and he helped and assist me with my Daugher. He is a kind, friendly and professional person. All staff are kind and proffessional and I Would like to come back again. The only bad thing is that my room Had cockroaches in the restroom.

Dice q el hotel esta totalmente renovado pero no parece, 1er dia no pudimos dormir pq el AC no enfriaba, era una queja de varios huespedes. Tampoco enfriaba el minifridge. Lo cambiaron 2 veces y nada. Por suerte al otro dia nos cambiaron la habitacion y todo mejorò. Gracias al conserje Manuel por ayudarnos al cambio y su amabilidad. La playa totalmente inservible por montañas de sargazo que apestaban la zona. 5 dias alli y nunca limpiaron la playa.

This was our 3rd stay in DR punta cana. This hotel had a great vibe and delicious foof!

The property is beautiful, and has spacious pools. It is clean with lots of food options. My family and I enjoyed our stay. The property is big so be prepared to walk or wait for the shuttle. I went during seaweed season so the beach had many seaweed, although the staff did work very hard in cleaning it up. We spent our time at the pool instead. The staff are also friendly. We had no complaints about our stay. We will be returning in the future.

The property was clean, a lot of dining options, staff was amazing and overall you’ll have a nice stay to rest and have fun for the whole family. The only inconvenience was that the air conditioning unit was having problems when we arrived. We had 3 rooms in total and two of them had electric issues. The problem was solved at 1am when we finally got relocated to a new room since 5pm when we initially notified the issue. This made our first day a little uncomfortable the first day. But overall had a good tiem

Dice q el hotel esta totalmente renovado pero no parece, 1er dia no pudimos dormir pq el AC no enfriaba, era una queja de varios huespedes. Tampoco enfriaba el minifridge. Lo cambiaron 2 veces y nada. Por suerte al otro dia nos cambiaron la habitacion y todo mejorò. Gracias al conserje Manuel por ayudarnos al cambio y su amabilidad. La playa totalmente inservible por montañas de sargazo que apestaban la zona. 5 dias alli y nunca limpiaron la playa.

This property has a nice waterpark that kids will enjoy, but unfortunately, that’s about the only highlight. All the kids’ activities come with an extra cost, and even the character breakfast was about $55 per person. The rooms are not well maintained — the shower was in poor condition, towels were stained, and the balcony doors barely opened. Food across the resort was just okay, nothing special. The arrival and departure process was some of the worst I’ve experienced at a hotel. At check-in, we weren’t given a map or any information about the resort — you have to wait for the concierge, who mainly focuses on selling activities. At check-out, we waited over 25 minutes just to leave. The beach was very disappointing, completely covered in seaweed. They only started cleaning after three days, and even then it was still full of seaweed, making it not enjoyable at all. Customer service was very inconsistent. At the waterpark, I even had to wait in line just to get a glass of water since only bartenders could provide it. Overall, aside from the waterpark, I can’t recommend this property — especially considering the price and level of service.