Altos de Chavon Village Waterpark Holidays

Excellent hotel Excellent service Concierge accommodating but hard to communicate with. Amenities outstanding.

Excellent place , love it 🙏🙏

This resort could be so much more!!! The staff are nothing short of amazing!!!! They are very caring and understanding! The beach the rooms, the pools the bars are well maintained also. The downside to this resort is not knowing what kind of room you book vs the room you get. We have been here other times and we are always put on the side with the service road and then 2 or 3 days later they want us to pack up and move to another room. This year we ended up in the family section with no kids! Last year I booked two rooms and ended up on completely opposite ends of the resort. Now this might be getting a little bit picky but we had two different blankets on our bed that contained large holes! Also the towel situation in the bathroom is very small and the towels are very old.

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

Beautiful property, private beach, no crowds - personalized service and amenities.

Excellent hotel Excellent service Concierge accommodating but hard to communicate with. Amenities outstanding.

Excellent place , love it 🙏🙏

This resort could be so much more!!! The staff are nothing short of amazing!!!! They are very caring and understanding! The beach the rooms, the pools the bars are well maintained also. The downside to this resort is not knowing what kind of room you book vs the room you get. We have been here other times and we are always put on the side with the service road and then 2 or 3 days later they want us to pack up and move to another room. This year we ended up in the family section with no kids! Last year I booked two rooms and ended up on completely opposite ends of the resort. Now this might be getting a little bit picky but we had two different blankets on our bed that contained large holes! Also the towel situation in the bathroom is very small and the towels are very old.

The bathroom wasn't clean. Most of the days they just changed towels but didn't clean toilet or bathroom that all. Restaurant staff was really kind.

Staff is amazing. Hands down. But the room smellt really musky, turned out the filter was mouldy, room smelt like air freshener for 2 days, then it went back to musky (our clothes smelt like our room by the end).. beer is the best at the sportsbar, everywhere else its a little water down. Again, staff amazing. I always had enough water and snacks in my room. Was very well treated. Restaurants - buffet is good, and the italian and the steak house, everything else very mediocre. The music is insanely loud at the pool and the beach, all morning and afternoon, definitely not the place to take my elderly mom, but would've been a better vibe with my boyfriend (in our 30s). Over all, I'd give it a 10/10 given the price, but I've traveled to turks and caicos and other islands at 5 star hotels and this wouldn't come close to it. And next time with my mom specifically, I would book an adults only and maybe spend a little more. I would come back here with my boyfriend, though. Next door to us was a family with young kids and we could hear them through the night.. we talked to them and it helped a bit. But hey, sunshine, unlimited drinks, and a huge variety of food, it was a great get away.

This resort could be so much more!!! The staff are nothing short of amazing!!!! They are very caring and understanding! The beach the rooms, the pools the bars are well maintained also. The downside to this resort is not knowing what kind of room you book vs the room you get. We have been here other times and we are always put on the side with the service road and then 2 or 3 days later they want us to pack up and move to another room. This year we ended up in the family section with no kids! Last year I booked two rooms and ended up on completely opposite ends of the resort. Now this might be getting a little bit picky but we had two different blankets on our bed that contained large holes! Also the towel situation in the bathroom is very small and the towels are very old.