Altos de Chavon Village Waterpark Holidays

Beautiful property, place and people

Our stay was fantastic, not the first time we come here and there’s a reason for that. The dining options all offer excellent food the service is great and the staff is always smiling and happy to help. This trip was made excellent also in part because of our butler named Kevin Paulino. This gem of a human was always smiling he would great us every evening at the restaurants he had reserved for us to see how the stay was going. He sent daily updates about weather and activities happening at the property. Anytime we needed anything for the room he was quick to act. Overall this was a phenomenal trip that we would all repeat and would be more than pleased to have Kevin again as our butler 10/10 We chose to go to the property in August even given the sargassum conditions , the hotel did their best to clean up but to be honest there is so much to do at the hotel from their pools to water park to their excellent lazy river we didn’t even feel like we were missing anything. This place is a do over every time! Martin

Such a gorgeous property! Service is outstanding

Everything in the hotel is excellent food service and our concierge Junior.

Very nice resort. Our concierge, Cesar, was the best!

Beautiful property, place and people

Our stay was fantastic, not the first time we come here and there’s a reason for that. The dining options all offer excellent food the service is great and the staff is always smiling and happy to help. This trip was made excellent also in part because of our butler named Kevin Paulino. This gem of a human was always smiling he would great us every evening at the restaurants he had reserved for us to see how the stay was going. He sent daily updates about weather and activities happening at the property. Anytime we needed anything for the room he was quick to act. Overall this was a phenomenal trip that we would all repeat and would be more than pleased to have Kevin again as our butler 10/10 We chose to go to the property in August even given the sargassum conditions , the hotel did their best to clean up but to be honest there is so much to do at the hotel from their pools to water park to their excellent lazy river we didn’t even feel like we were missing anything. This place is a do over every time! Martin

Such a gorgeous property! Service is outstanding

Breakfast and the coffee spot were great, however dinner was just ok. Trying to do certain cuisines without success but A for effort. The staff here is truly wonderful and makes it worth the visit as well as a good value for the money.

Beautiful property, place and people

Such a gorgeous property! Service is outstanding