South Wales Waterpark Holidays

Our suite was lovely and clean. The staff were very friendly. Breakfast was varied but could get busy at times as shown on the notice board the lift. We had an evening meal in the restaurant. The food was delicious but be aware that the chicken wings are very very spicy I had to swap starters with my husband they were too spicy for him. We choose this hotel for the free convenient parking. Overall a great experience.

Air con in our room was broken, and the building runs quite warm. But our room came with 2 large fans that helped a lot, so thank you to the staff for that.

Super helpful staff member on arrival who helped graciously with our early arrival. Clean facilities and the perfect location for central Cardiff and concert at the castle! Enjoyed our stay, thanks!

We had a fantastic stay here and really enjoyed our time at the hotel. Everything was clean and well looked after, the staff were friendly and helpful, and the whole place had a really relaxed atmosphere.

Stayed here before and it is a hidden gem, tucked away in the centre of Cardiff city centre. Welcome by reception staff excellent and was given a really funky "rock music" styled room, but all are boutique and themed. Facilities in the rooms are great - Nespresso coffee, fridge and water. Bathroom has a big shower and all gels and shampoo good quality. Breakfast is varied and fresh, healthy or not. Not visited the fitness room. Walk out the door and you are in central Cardiff with access to restaurants and bars and only 10-15 mins walk to Rail station - will not stay anywhere else when I return.

We had a fantastic stay here and really enjoyed our time at the hotel. Everything was clean and well looked after, the staff were friendly and helpful, and the whole place had a really relaxed atmosphere.

The room was clean, however, the carpet was stained, and the chair was stained also. The room was spacious, and the bed was comfortable. The shower had really good pressure and hot water. The breakfast was good also.What, this hotel needs his an ejection of venture-capital. It is a beautiful hotel that would benefit from a few upgrades. The staff were helpful warm and friendly.

Rooms were great size , especially for a family of 4. Proper beds not sofa beds for kids. Jacuzzi bath was good. Problem we had was that the bathroom window was not frosted and when going to the toilet/ shower the window was visible for everyone in the opposite offices to see through!!!!! We had to ask for a bedsheet to drape over the window for privacy.