Nagano Prefecture Waterpark Holidays

Good sized room for a family of 4

We loved our stay here. It had all the amenities. The room was spotless when we arrived. It was close to the main area in Asakusa. Lots of little restaurants around. Safe area

I enjoyed the stay an excellent staff

Great room, clean, good kitchen fit out, good location, helpful staff

Amazing staff and location!

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

This was honestly one of the best hotels I have ever stayed at. I wanted to take my time to write a truly thoughtful and detailed review because this place absolutely deserves it. During my stay in Japan, I stayed at several different hotels while visiting multiple cities, and none of them were able to surpass the expectations set by this one. This was the first hotel of my trip, and it instantly became one of my all-time favorites. The location was excellent, the staff was outstanding, and the breakfast was one of the best I have ever had in my life. Out of all the countries I have visited, this hotel easily offered the best breakfast experience. The views were beautiful, the gym was great, and the spa and massage services were exceptional. From the moment I arrived, I was welcomed with incredible hospitality — even walking me all the way to the front to assist with my Uber. Every single detail was taken care of, and the entire experience was flawless. I honestly cannot find a single thing to complain about. I normally do not write reviews, but this stay truly deserved an exceptional one. This hotel has set the bar extremely high, and I genuinely believe it will be very hard for any other hotel to surpass this experience. I would absolutely stay here again and highly recommend it to anyone visiting.

Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.

Everything was perfect about this hotel. The check in process was super easy and the entire staff speaks English fluently. The elevators run efficiently and the rooms are clean and well designed. We fit three adults in one room with no issues. I loved that the toilet is separate from the shower as well. We didn’t use the hotel’s bistro because there was so much food nearby. It’s a very short walk to Ueno Station and Ameya Yokocho is not much further. The next time I come to Japan with my family, we will stay here.

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

The room was clean, the staff courteous, and breakfast was delicious.

Great room, clean, good kitchen fit out, good location, helpful staff

Close to Haneda, plenty of convenience stores around, many local eateries nearby that are delicious, room was super clean, well stocked with amenities, LOVE LOVE THE FULL HOUSEKEEPING - they do a super clean, top up of amenities, PLUS a full change of all the bedsheets. Daily towel change - including face towels. Third stay for us. Washing machine/dryer in the room was so awesome and convenient - well thought of with many hangers and rack for drying if you prefer to hang them up - the heater in the room will dry them overnight while you sleep. Many train stations near by to get to, Bonus was 2 stops to Ginza + Tsukiji Market. Totally nice vibe, not hectic crazy like Shinjuku or Shibuya. Definitely will stay again.

I enjoyed the stay an excellent staff