Kinzig - Fulda Waterpark Holidays

Awful. The website is tricky. The pictures are tricky. They sent us to stay in another building, with no staff. It was mainly a museum, with nobody there, very creepy. I didn’t even feel safe at night. The towels were so old and dirty. The carpet was so dirty. There was dirty linens in the hallway and nobody even bother to clean it. There is no elevator and there is nobody to help you to take your luggage up. I absolutely do not recommend to stay here.

The room was very well kept, the staff was very friendly and allowed me to check in at 3:00AM when I had an event that kept me out late Friday night. The breakfast buffet is excellent and it is located perfectly to get to the airport or to travel within the city of frankfurt

The staff were really friendly! They all were able to communicate in English when we were struggling to speak in German. The breakfast was 10/10, lots to choose from, and our room was also great! We would definitely stay here again!

Great

Ich hatte einen außergewöhnlichen Aufenthalt in diesem Hotel, und das verdanke ich zu einem großen Teil dem exzellenten Service von Frau Anabelle. Vom ersten mirgen nach meiner Ankunft an empfing sie mich mit herzlicher Freundlichkeit und Professionalität, sodass ich mich sofort willkommen fühlte. Während meines gesamten Aufenthalts war Anabelle stets überaus zuvorkommend – sei es mit hilfreichen Empfehlungen, der perfekten Vorbereitung meines Zimmers oder indem sie sich erkundigte, ob alles in Ordnung war. Ihre Liebe zum Detail und ihre freundliche Art trugen maßgeblich zu einem unvergesslichen Aufenthalt bei. Das Hotel selbst war sauber, komfortabel und gut gepflegt, aber der Service von Anabelle machte es zu etwas ganz Besonderem. Sie ist eine echte Bereicherung für das Team, und ihr Engagement hat meinen Aufenthalt insgesamt sehr bereichert. Sincerely Andrea M.

Great experience! The property exceeded our expectations, and the customer service was outstanding. The hotel team members were friendly, attentive, and made us feel welcome. We look forward to another stay in the future.

I could see the planes through binoculars under hotel.

The room was very well kept, the staff was very friendly and allowed me to check in at 3:00AM when I had an event that kept me out late Friday night. The breakfast buffet is excellent and it is located perfectly to get to the airport or to travel within the city of frankfurt

Awful. The website is tricky. The pictures are tricky. They sent us to stay in another building, with no staff. It was mainly a museum, with nobody there, very creepy. I didn’t even feel safe at night. The towels were so old and dirty. The carpet was so dirty. There was dirty linens in the hallway and nobody even bother to clean it. There is no elevator and there is nobody to help you to take your luggage up. I absolutely do not recommend to stay here.

We were so pleased with the Hotel Monopol. Our train was delayed so we missed our connection and needed to overnight in Frankfurt. I booked the hotel and when we arrived, the staff was so welcoming and friendly. Check in was easy and our room was huge! The hotel is older but well kept. Our room overlooked a busy street and had fans for moving cool night air into the space. There were gummy bear candies on each pillow, plenty of towels, and a refrigerator stocked with complimentary water, a soda. and a beer. Beds are comfortable and clean; the bathroom was spotless. Check out was equally easy and friendly. If we’re ever passing through Frankfurt again we would not hesitate to stay here again!

The room was very well kept, the staff was very friendly and allowed me to check in at 3:00AM when I had an event that kept me out late Friday night. The breakfast buffet is excellent and it is located perfectly to get to the airport or to travel within the city of frankfurt