Crans-Montana Ski Area Waterpark Holidays

Very nice room with a large bathroom. The shower and the bed were great. This building is not “allowed” central A/C by Swiss authorities so it was quite hot.

Spacious room and very clean

Charming hotel, helpful and friendly staff, great location.

The upgrade was worth it. Dining in a bit expensive but lots of options nearby.

The hotel was beautiful. They had staff that were eager to help with anything that came up. We were greeted every time we entered or exited the hotel. The room was a junior suite and lovely.

The hotel was beautiful. They had staff that were eager to help with anything that came up. We were greeted every time we entered or exited the hotel. The room was a junior suite and lovely.

Charming hotel, helpful and friendly staff, great location.

The property is very nice but this definitely does not have the amenities and services of a five-star hotel. First of all it is a private residence. There is no concierge, no front desk, no spa, no gym, I know other rooms beside the rooms you stay in. The rooms are very nice but are missing some basic things especially since they rank themselves that's why I start. There was no lotion, no conditioner, and that toiletries were not luxury. Just average. They included breakfast it's just a basket of bread and jam they didn't leave at the door with some yogurt and butter. The residence does not have its own parking. You have to use private parking but at least it's close to the residence. The manager of the restaurants downstairs is the part-time property manager and he is friendly and nice but he's not there when the restaurant is closed. If you need something then call the number on the reservation you will get someone who will have to ask somebody else and get back to you for anything you need. This is more like a VRBO. The steam feature and the shower is nice but does not qualify this as a spa property. Location is great and overall we have a good stay but the descriptions of the property need to be updated so that expectations are realistic.

The service received was superb. All staff were very professional. Loved it.

Charming hotel, helpful and friendly staff, great location.

The hotel was beautiful. They had staff that were eager to help with anything that came up. We were greeted every time we entered or exited the hotel. The room was a junior suite and lovely.

Very nice room with a large bathroom. The shower and the bed were great. This building is not “allowed” central A/C by Swiss authorities so it was quite hot.

The upgrade was worth it. Dining in a bit expensive but lots of options nearby.

Charming hotel, helpful and friendly staff, great location.