Saxony Waterpark Holidays

The staff were wonderful and we were able to check in early. The room was spacious and decorated nicely.

This was a great hotel with beautiful grounds surrounding it. After being in city hotels with noise and congestion, this was delightful stay that was peaceful, quiet and serene. The room was clean and comfortable and the restaurant was delicious. Great time. Would have liked to stay longer.

Clean comfortable room near Neuköln

The four star Bulow Residenz is one minute walk down the road from the five star Bulow Palais. When we stayed at the Residenz the reception desk was only staffed for some of the day, so when checking out in the morning we had to walk to the Palais. It felt we were rather alone in the Residenz. But the reception member of staff at the Palais was extremely helpful and friendly and he answered all my questions.

I had an amazing stay – the facility was great, clean, very spacious and the hotel itself is in a brilliant location. I wish I could’ve stayed for breakfast but had no time.but what really made this stay great was “Lena Haustein ( very hospitable and friendly) and Marc Steir at reception, both these staff deserve a big raise. From the moment I arrived, Lena and Marc were genuinely welcoming and went out of their way to helped with landmarks and where else to be. Would definitely recommend and stay there again. Orlando

The staff were wonderful and we were able to check in early. The room was spacious and decorated nicely.

Pool is wonderful. Breakfast in dining room or bedroom is fresh with good coffee

Nice rooms. Very modern. Clean. But housekeeping was missing.

Overall, the hotel was nice, amenities seemed of good quality and new. When checking in there was a fairly long line and we had to wait about 10 - 15 minutes to check in which was a new experience for us in a four-star-hotel. Unfortunately, we had a room that was located towards the street so opening the window was impossible due to noise. However, the room was extremely hot and stuffy. Turning on the AC meant that the air stream flow moved the curtains which then made a fairly loud and arrhythmic clicking noise which made sleeping really difficult. We told that info to the staff the next morning and the nice and polite lady told us that it was a construction error in every room that the AC air stream flow made the curtains move and thus caused the clicking noises. She suggested to turn the AC air stream flow down but then it would've been impossible to sleep because the room was so stuffy. The breakfast was nice, we'd say average. We missed some bacon ;) but there were breakfast sausages and meatballs which excused the absence of bacon ;) The breakfast room was unusually full and when we later went upstairs, we again saw a long line of people waiting who actually seemed to have to wait for the other hotel guests to finish their breakfast to make room for the new hotel guests. We stayed one night on a weekend and there were Christmas markets plus the Christmas oratorium concert so it might have been unusually full, too. For the overall experience, the price was too high.

Hotel is not air-conditioned. Unfortunately my stay coincided with a heat wave. I was able to move to a room on the cooler side of the building. Leaving the window open was precluded by street noise.

The staff were wonderful and we were able to check in early. The room was spacious and decorated nicely.

La chambre est tres bien, il manquait seulement une cafetiere