Mugello Waterpark Holidays

Historical and beautiful place! Not usual hotel rooms!

This was a little slice of heaven and such a hidden gem. This place is by far my favorite that I have been to in Europe

Highly recommended

Room was clean, breakfast was decent. In general, it was a good stay. Would likely consider staying again.

Worst service and the place dose not worth the price you are paying , please do your research before booking it, if not you will regret

Worst service and the place dose not worth the price you are paying , please do your research before booking it, if not you will regret

It’s a beautiful property, but be aware that it is secluded and that the restaurant menu is quite limited and after a couple of days, we were happy to go elsewhere. The waiting staff was attentive and nice, front desk not as much (maybe the la guard barrier?)

This hotel is the definition of La Dolce Vita! Starting from the beginning, when first arrived to the hotel, they picked up our bags, showed us around the property and responded any questions that we had. Elisa was amazing! She showed us around the property, he gave us recommendations of where to go in Siena, and was super friendly and welcoming! The hotel has excellent amenities and everything that you need. The pool is wonderful, and the pool bar is amazing. Excellent service. Their breakfast area is beautiful, and they provide a very diverse breakfast. It was really good! In addition, their restaurant La Tinaia is phenomenal and Michelin star. They have a great wine selection and excellent food. They also have valet parking service, which is very convenient. All of the staff were very welcoming and nice! Thank you to the pool Bar bartender whose name I cannot recall, and also thanks to Elisa, Virginia, Davide, Asiz, Stefano, and everyone else! You all made our stay wonderful! The rooms were excellent and very comfortable. Shower was great too. My only comment would be that the A/C was not performing to my expectation for a 5 star hotel. However, I understand that there was a Heat Wave in Europe, and that it is out of their hands. Giancarlo helped us to lower the temp of the A/C, but it still did not work. They provided a fan though, and that helped a lot! Thank you! The location is excellent! You’re about an hour away from The Mall at Firenze, close to wineries, about a 20

This was a little slice of heaven and such a hidden gem. This place is by far my favorite that I have been to in Europe

Highly recommended

Worst service and the place dose not worth the price you are paying , please do your research before booking it, if not you will regret

The staff were brilliant -Sandro at breakfast and Maria Sara on reception, very helpful and nothing was too much trouble. Probably some others as well but I didn’t get the names. Would stay again.

Highly recommended

Room was clean, breakfast was decent. In general, it was a good stay. Would likely consider staying again.