Austrian Alps Waterpark Holidays

Great spot. Staff was awesome, friendly, helpful and available. Very accommodating. Location great for museums. Next to great chocolate shop! A/C was great, nice little things they did well- didn’t cut corners.

The hotel and rooms were very clean. The bedding was crisp and the bed comfortable. Air conditioning worked well considering Vienna had a heat wave of 34/35 C. Garage was very clean and convenient to the elevator to the hotel. Would stay here again.

The hotel is well located in the centre of the city. The rooms are large with comfortable beds. The extra touches such as free wine and snacks in reception is a lovely touch. The bar which we thought was part of the hotel is actually separate and there is a strict dress code on a Friday and Saturday night.

I expected a staffed boutique hotel, especially given its confusing layout. We arrived at 6:00 p.m. and found no staff present. The four pages of check-in instructions were entirely in German, and the entrance we were directed to use was not working. This made getting inside and locating our room unnecessarily difficult. I booked a studio suite so my daughter could sleep on the pull-out sofa, but no linens were provided. Since no staff were available to assist us, we had to take bedding from the main bed so she could use the sofa bed. The hotel felt more like self-service accommodation than the boutique-hotel experience we expected. The restaurant was closed, which was not indicated when we booked through Expedia, and breakfast was mediocre. Overall, the lack of assistance, missing bedding and poor communication made this a very disappointing stay.

This was by far the most personalized stay we’ve ever had at a hotel. We were personally shown to the room and all amenities were explained. The amazing staff thought of every detail. We would recommend this hotel to anyone visiting Salzburg!

The hotel is well located in the centre of the city. The rooms are large with comfortable beds. The extra touches such as free wine and snacks in reception is a lovely touch. The bar which we thought was part of the hotel is actually separate and there is a strict dress code on a Friday and Saturday night.

Excellent location. Staff were lovely. Great air conditioning.

We had an excellent stay with our three year old. We stayed in a double junior suit which was perfect with a small extra bed for the kiddo.

Truly luxurious hotel. Beautiful and great location

The hotel is well located in the centre of the city. The rooms are large with comfortable beds. The extra touches such as free wine and snacks in reception is a lovely touch. The bar which we thought was part of the hotel is actually separate and there is a strict dress code on a Friday and Saturday night.

The BEST stay ever. Rooms were spacious and clean. Showers were to die for. And they even have Dyson hair dryers! Great location near main station

Very clean space, good amenities overall view from living room was great. Felt very central in the city about a 20 minute walk to great food.