Northwest Side Waterpark Holidays

Perfect place in the Loop. Customer service was perfect on all fronts.

The rooms were not very well decorated. The furniture used in the room looks like furniture from a detention house. Not my favorite.

We picked the Trump Hotel-Chicago to celebrate our 35th Wedding Anniversary mainly for the location and the amenities. The hotel EXCEEDED our expectations in every way. (1) The staff is so warm, kind, compassionate and extremely professional in such a friendly down-to-earth way. (2) The property itself is immaculate. (3) The amenities: Terrace 16- the view will take your breath away! The food/cocktails were fabulous as was the service. (3) Pablo - Director of Rooms, Curtis -Concierge were off the charts fabulous. I wish I could remember all the staff names that went out of their way to make our weekend so special. I cannot wait to stay here again. As another reviewer said: put any political opinions aside and treat yourself to a stay here. YOU WILL LOVE IT. (There is no political aura here...only a fantastic team that wants you to enjoy your stay and they go out of their way to make sure you do).

Pool area was great

Got pick pocketed in the elevator. I really like this hotel. Plan to return.

Phenomenal service. Exactly how a 5* hotel should be run. Everything was perfect.

We picked the Trump Hotel-Chicago to celebrate our 35th Wedding Anniversary mainly for the location and the amenities. The hotel EXCEEDED our expectations in every way. (1) The staff is so warm, kind, compassionate and extremely professional in such a friendly down-to-earth way. (2) The property itself is immaculate. (3) The amenities: Terrace 16- the view will take your breath away! The food/cocktails were fabulous as was the service. (3) Pablo - Director of Rooms, Curtis -Concierge were off the charts fabulous. I wish I could remember all the staff names that went out of their way to make our weekend so special. I cannot wait to stay here again. As another reviewer said: put any political opinions aside and treat yourself to a stay here. YOU WILL LOVE IT. (There is no political aura here...only a fantastic team that wants you to enjoy your stay and they go out of their way to make sure you do).

Got pick pocketed in the elevator. I really like this hotel. Plan to return.

The theme and room were amazing. CheckIn at 3AM was the smoothest with the kindest staff. I was so comfortable and did not want to leave such a lovely space! Can’t wait to stay here again, sincerely! Thank you!

Rooms could be updated. Staff was under trained. Amenities very nice, used family room daily with our toddler. Pool deck very modern and new

I feel like I lucked out in terms of finding an exceptional property that provides high-end accommodations but does so at a reasonable cost, especially compared to others in the same area. This place has been completely renovated and modernized, and the pictures do not do it justice. Extremely spacious rooms with very tall ceilings. The windows appear small in the pictures, but are actually quite large, and the innovative window seats are extremely cozy and innovative. Beautiful, spacious bathroom. Everything was super clean, and the staff went above and beyond to provide top notch service. They also went out of their way to greet me every time I walked into the hotel, and I found their positive energy to differentiate my experience. I want to also acknowledge the restaurant and bar. They run a very nice HH special on oysters (if you like that sort of thing) and bottles of wine, they have delicious food, and again, the service is impeccable. The location of the hotel is amazing (5 minute walk to the most popular architecture boat tour), and I felt extremely safe. I will absolutely stay here again next time I am in Chicago.

The rooms were not very well decorated. The furniture used in the room looks like furniture from a detention house. Not my favorite.

We picked the Trump Hotel-Chicago to celebrate our 35th Wedding Anniversary mainly for the location and the amenities. The hotel EXCEEDED our expectations in every way. (1) The staff is so warm, kind, compassionate and extremely professional in such a friendly down-to-earth way. (2) The property itself is immaculate. (3) The amenities: Terrace 16- the view will take your breath away! The food/cocktails were fabulous as was the service. (3) Pablo - Director of Rooms, Curtis -Concierge were off the charts fabulous. I wish I could remember all the staff names that went out of their way to make our weekend so special. I cannot wait to stay here again. As another reviewer said: put any political opinions aside and treat yourself to a stay here. YOU WILL LOVE IT. (There is no political aura here...only a fantastic team that wants you to enjoy your stay and they go out of their way to make sure you do).

Pool area was great