Castello East Waterpark Holidays

Staff was very friendly and helpful. Breakfast buffet had a large selection and incredibly good coffee. Very unique floor plans and stair cases. Keys were unique, the ring was solid copper and weighed a ton, great location.

Better than expected. Room for a family of 5 was great, split level gave us more space than we expected for being in Venice. Nice quiet part of the city too.

Lovely staff and absolute cute bedroom with a balcony. Clean but would need a renovation.

Breakfast was great and so was the room.

Fantastic stay here. The staff were super friendly and attentive. Breakfast was decent with cooked to order options. The hotel is about 20mins walk to St Marc’s square.

Room was very clean and our terrace was wonderful. The staff was very friendly and accommodating.

Fantastic stay here. The staff were super friendly and attentive. Breakfast was decent with cooked to order options. The hotel is about 20mins walk to St Marc’s square.

Although recently reopening after a refurbishment, the property did not seem especially modernised and the room and public spaces were much the same as our previous visit 10 years ago, albeit with a decade’s more use. The restaurant was incredibly overpriced, although the food was good, but the team were clearly very new and so service was inconsistent and missed bread, amuse bouche etc for some tables; wine list was forgotten and then the wine itself was not poured for 30 minutes until we asked for it to be opened. Those members of the restaurant staff who knew what they were doing were good but half the room of tables were unserved for 20-30 minutes at a time, so more than one table of guests walked out. There are some nice touches like the kids room, bikes and it is great to have some quiet outside space in Venice. The boat service is great fun, although the gaps in the timetable often coincided with our needs to travel back with young children, unfortunately so we spent a lot on water taxis as well. As a summary, the lovely property is let down by inconsistent service still finding its feet after reopening and tired feeling rooms which did not seem to have been refurbished at all, together with a very overpriced restaurant, so not worth the premium price overall.

Lovely staff and absolute cute bedroom with a balcony. Clean but would need a renovation.

Fantastic stay here. The staff were super friendly and attentive. Breakfast was decent with cooked to order options. The hotel is about 20mins walk to St Marc’s square.

Room was very clean and our terrace was wonderful. The staff was very friendly and accommodating.

Breakfast was great and so was the room.

Lovely staff and absolute cute bedroom with a balcony. Clean but would need a renovation.

Room was very clean and our terrace was wonderful. The staff was very friendly and accommodating.