East of England Waterpark Holidays

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

The staff welcomed me and treated me as family! My flight was so delayed I arrived in the middle if the night and they welcomed me with care. The next day, I needed a space to work before going to the sirport and again, they accommodated me in giving me access to a space where I could work in a quiet environment. I highly recommend this lovely hotel which is also extremely convenient just 2 blocks away from the tube and busses.

The location was perfect for my needs, and I appreciated the hospitality. I’d definitely recommend this place to others and would stay again in the future.

Excellent service, exceptionally clean, great location

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

The location was perfect for my needs, and I appreciated the hospitality. I’d definitely recommend this place to others and would stay again in the future.

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

Very handy location, with great tube links to Heathrow and city. Lovely area, pretty streets. Lots of handy shops. Room was great, bigger than expected. Would happily stay again.

LOVE THIS PLACE! The food is phenomenal and the staff is incredible! I would come back here every time I am in London!