North West England Waterpark Holidays

Probably one of the best experiences at staying in a hotel with my dog. I booked last minute for a stayover. Reception staff were friendly and accommodating. The staff in the restaurant were REALLY good. Looked after me and my dog in the evening and at breakfast. Highly recommend.

Great hotel- central area. Only negative was the lack of air con.

This property was in a great location just off the high street perfect for anyone staying

Always a pleasure to stay here...Amazing staff.

Staff at breakfast entrance look as if she was treating me to a free breakfast. Hash browns were soggy on some days. And for god sake, pls change up the bf menu say every 2 days? Stayed for 6 nights, same breakfast every single morning. Egg station were not manned. When I requested for bedroom slippers, reception shared that my type of room booking did not include bedroom slippers. For god sake, how much can a pair of bedroom slippers cost? Nice to have complementary beverage in the room. Location while beside river tyne is troublesome to get to from train station.

Always a pleasure to stay here...Amazing staff.

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.

The hotel was great. The restaurant had delicious food, if a little expensive. The spa was cool, but very small and too expensive for what it was. The steam room was not working and they kept the price the same.

Always a pleasure to stay here...Amazing staff.

Great hotel- central area. Only negative was the lack of air con.

This property was in a great location just off the high street perfect for anyone staying

nice hotel with very nice staff.

Great hotel- central area. Only negative was the lack of air con.

I didn’t stay there so I want a full refund