Kim Ma Waterpark Holidays

We researched extensively about accomodation in Hanoi as it was our first visit there and the one constant that we found was how highly the guests rated Royal Palace hotel. On the strength of those recommendations we decided to try it for ourselves and it turned out to be a wise move. We spent 7 nights at Royal Palace and from there we explored Halong Bay and Sapa. The manager, Mr Jimmi got us a great deal on both of these tours and organised everything for us. He also gave us the best exchange rate on the Vietnamese Dong! The staff were great and made us feel right at home. They were very helpful with advice on where to eat and shop and anything else that we needed during our stay. We look forward to staying there again next year.

Professional staff, perfect location, lovely staff and great location too.

Phòng rất sạch sẽ nv phục vụ rất nhiệt tình. Mn nên trải nghiệm nhé 10₫

Staff are nice and friendly

A classy 5 star hotel with everything you could want available..fantastic huge room with nice kitchen and great view...fabulous swimming pool gym and sauna. Staff eager to assist and amazing breakfast buffet.. Jenny was most helpful . Ideal for families with children and couples like us.

Professional staff, perfect location, lovely staff and great location too.

A good place to stay, central to the Old Town. Clean and had everything we needed. The real standout was the staff. So helpful and friendly. They booked a street food tour for us and we were so well looked after.