Lazarus Island Waterpark Holidays

Yi wen is wonderful and professional staff, can help in all hotel issues. The hotel location is super nice and quite to enjoy my stay here and with this historic buildings

1

Great stay thank you. Good service

A wonderful stay at COMO Metropolitan Singapore. We stayed in the Metropolitan Suite which was beautifully designed spacious and extremely comfortable. The service was excellent throughout from the warm welcome at reception to the attention to detail in the room. A refined and relaxing stay with a great sense of contemporary design. Would happily return.

Excellent at the arriving door. Went to the desk and not well explaining everything. We didn’t know that all the drinks in the fridge are free so we didn’t touch it, No wardrobe in the room and was hard for 10 days our clothes still in our suitcases. Noisy next room during the night making loud noises. Shower was not working. Big light by the sofa was not working and we reported it. We did expect higher standards for the price we paid for ten days but felt letdown. We did asked to move to other room due to issues but was told we couldn’t and also asked to downgrade but still she said no. The good thing was clean and polite housekeeping staff. Porters on the lobby were all excellent staff. And most of the receptionist staff were very good except the other one (woman). Mall was so good and easy to access. The view from the balcony was pretty good except the smoggy atmosphere.

Excellent at the arriving door. Went to the desk and not well explaining everything. We didn’t know that all the drinks in the fridge are free so we didn’t touch it, No wardrobe in the room and was hard for 10 days our clothes still in our suitcases. Noisy next room during the night making loud noises. Shower was not working. Big light by the sofa was not working and we reported it. We did expect higher standards for the price we paid for ten days but felt letdown. We did asked to move to other room due to issues but was told we couldn’t and also asked to downgrade but still she said no. The good thing was clean and polite housekeeping staff. Porters on the lobby were all excellent staff. And most of the receptionist staff were very good except the other one (woman). Mall was so good and easy to access. The view from the balcony was pretty good except the smoggy atmosphere.