Gili Sulat Waterpark Holidays

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

Moved here from another 5 star hotel, Cocana was at another level completely in terms of environment and quality, I enjoyed the stay and would recommend.

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

The resort grounds are spacious and well maintained. The location is walkable to shops and restaurants. The resort is surrounded by water 270 degrees and has spectacular sunset views. The staff are friendly are always focussed on your enjoyment. The pool villa pool was excellent.

Our stay at Seven Secrets by Hanging Gardens was nothing short of exceptional. This resort strikes the perfect balance between quaint charm and luxurious comfort. From the moment we arrived, we were welcomed by an atmosphere of tranquility and elegance that set the tone for a memorable getaway. The staff were incredibly friendly and kind—always attentive, yet never intrusive. Their genuine warmth and professionalism added a personal touch to our experience, making us feel truly cared for throughout our stay. The resort itself is beautifully maintained, with thoughtful details that reflect a deep appreciation for both design and comfort. Whether we were lounging by the pool or enjoying the serene beach sunset views, everything felt perfectly curated to create a peaceful and indulgent escape. I would highly recommend Seven Secrets by Hanging Gardens to anyone looking for a relaxing and refined retreat.

Moved here from another 5 star hotel, Cocana was at another level completely in terms of environment and quality, I enjoyed the stay and would recommend.

Our stay at Seven Secrets by Hanging Gardens was nothing short of exceptional. This resort strikes the perfect balance between quaint charm and luxurious comfort. From the moment we arrived, we were welcomed by an atmosphere of tranquility and elegance that set the tone for a memorable getaway. The staff were incredibly friendly and kind—always attentive, yet never intrusive. Their genuine warmth and professionalism added a personal touch to our experience, making us feel truly cared for throughout our stay. The resort itself is beautifully maintained, with thoughtful details that reflect a deep appreciation for both design and comfort. Whether we were lounging by the pool or enjoying the serene beach sunset views, everything felt perfectly curated to create a peaceful and indulgent escape. I would highly recommend Seven Secrets by Hanging Gardens to anyone looking for a relaxing and refined retreat.

Stunning hotel! Very large rooms with gorgeous balcony views of the ocean. The infinity pool offers excellent views, especially at sunset. Staff were friendly and always available to answer questions. The only difficulty experienced was with the on-site spa and the inability to access the jacuzzi unless you pay for a very expensive spa treatment. It is also almost impossible to get an appointment if you don’t schedule 2-3 days in advance so we could not access the jacuzzi at all during our stay. If you are planning on staying, call ahead for an appointment! Other than this, I could not fault our stay.