Centre Island Waterpark Holidays

We had an incredible stay at the Essex House last week with our two kids (one is 7 and the other turned 4 on our trip). We booked the king suite, thinking that even though it's NYC and the room will likely be small, it would be the best option for a family of 4. We were SHOCKED at the size of the suite! Not only was it enough room for all of us, it was downright roomy! We had plenty of space for our stay. The amenities and cleanliness of the hotel are superior, room service was delicious (if expensive), and best of all...the guest relations team sent a special surprise gift to our room for our 4 year olds birthday. They sent him balloons, two pieces of cake, and a bag full of stuffies and goodies. He was THRILLED and we were so touched by the thoughtfulness. Both of our kids have already asked if - not only can we go back to New York - but can we stay at the Essex House again! The location was incredible and overall the Essex House played a big part in how wonderful and effortless our trip was. Already looking at dates in the Spring to visit again! Thank you Essex House and your wonderful staff!

The location was excellent, in a safe, vibrant area that made it easy to explore nearby attractions. The property was consistently clean, with well-kept common areas and a tidy exterior. The staff provided exceptional assistance and were always ready to address questions or concerns. Our room was meticulously maintained, with comfortable furnishings and all the amenities needed for a pleasant stay. Overall, it was a very satisfying experience, though there are areas for improvement, such as enhancing recreational facilities.

My room had great views and was clean and fun.

Staff was polite and helpful, breakfast was wonderful and the room was immaculate.

My room had great views and was clean and fun.

We had an incredible stay at the Essex House last week with our two kids (one is 7 and the other turned 4 on our trip). We booked the king suite, thinking that even though it's NYC and the room will likely be small, it would be the best option for a family of 4. We were SHOCKED at the size of the suite! Not only was it enough room for all of us, it was downright roomy! We had plenty of space for our stay. The amenities and cleanliness of the hotel are superior, room service was delicious (if expensive), and best of all...the guest relations team sent a special surprise gift to our room for our 4 year olds birthday. They sent him balloons, two pieces of cake, and a bag full of stuffies and goodies. He was THRILLED and we were so touched by the thoughtfulness. Both of our kids have already asked if - not only can we go back to New York - but can we stay at the Essex House again! The location was incredible and overall the Essex House played a big part in how wonderful and effortless our trip was. Already looking at dates in the Spring to visit again! Thank you Essex House and your wonderful staff!

My room had great views and was clean and fun.

This should not be even a two star hotel - forget 4 stars:( Expedia should do research and not allow these scams to taint their biz - but they probably make more money by accepting inflated labeling. NYC was always inflated but last few years it got unbearable.

Staff was polite and helpful, breakfast was wonderful and the room was immaculate.

The room with king size bed is spacious and clean. There were no mini refrigerator, AC cannot adjust temperature, no toothbrush, toothpaste and slippers. No city views. They provided 1 disposable cup for coffee when there’s 2 occupants.