Ko Surin Nuea Waterpark Holidays

Great location - staff were super friendly. Would definitely stay again

I would recommend this place. Really clean and staff are very nice

It was my son's birthday during our stay, and the staff decorated our room and gave him a card and cake. Everyone was wonderful and it is such a beautiful resort.

Everything was amazing! Employees were outstanding and room was beautiful. I didn’t want to leave !

Limited breakfast food choices over all. Very noisy of an evening with local bars with women workers screaming & spent most nights on generator.

It was my son's birthday during our stay, and the staff decorated our room and gave him a card and cake. Everyone was wonderful and it is such a beautiful resort.

Everything was amazing! Employees were outstanding and room was beautiful. I didn’t want to leave !

Property staff was amazing. They were very friendly, hospitable, accommodating, helpful and welcoming. Property is on a mountain that has spectacular views of the ocean. Food and drinks at this property was amazing. Food was cooked well, delicious and tasty. Drinks were made well. Great food and drink presentation by staff.

Room was comfortable and quiet. It would be great to stay there for a longer period of time. I only book one night before moving to another location in Phuket. But I’d stay there again.

Very quiet hotel on a beach that they keep clean. We enjoyed our stay. The staff were very nice and attentive. We had a few meals at the restaurant which seemed 50/50. The room service wasn't worth it as it arrived cold and old both times even though the kitchen is 50’ away and we were one of a handful of guests. No excuse. Chose not to eat at the restaurant after trying one last chance…papaya salad…not good. except for breakfast which was decent. The pool is nice but its a club I guess and so they allow day use which we didn't realize until two families showed up and posted up right in front of our room. Since we were the only ones at the hotel it was a little surreal and unreal when they started smoking in our backyard to the villa. Management should keep the two loungers in front of their guests room available and put day use people somewhere else so they don’t blow there cigarette smoke into your hotel room not more than 5’ from your back door. Not cool. Also the back door never worked and locked. The manager said its supposed to work by closing them at the same time. The gym has the same doors and they work. Just saying after being told there supposed to grind and not fit in the hole so you cant lock it when you leave and you allow anyone off the street. Brand new for sure.

First of all , the references about the noise coming from Catch / the Lazy Coconut late at night are valid if you stay in a beach tent. HOWEVER - the simple solution is to book a tent in the lagoon , in the interior . The most you’ll hear is some traffic driving by the access road , and the animals late at night , and the birds first thing in the morning. However, if you’re Glamping in south east Asia , that’s somewhat the point. The tents are quite well insulated, and are luxurious. I’ve stayed in the Four Seasons , Relais et Chateaux etc etc , and this place is up there with the best of them for total experience. Monsieur Landgraf , the Manager is incredibly friendly, and helpful , and the staff are wonderful. The beds are so comfortable, and the bathrooms are quite elegant . Bang Tao beach is one of the better beaches in all aspects . All in all - 10 out of 10 experience.

I would recommend this place. Really clean and staff are very nice

It was my son's birthday during our stay, and the staff decorated our room and gave him a card and cake. Everyone was wonderful and it is such a beautiful resort.