Balkan Mountains Waterpark Holidays

Enjoyed my stay in Banya! No info was provided at check-in. However, it is a small hotel so it was easy to navigate and find out for oneself where the facilities were. Most of the info is on the TV anyway. Found out later that the pools and SPA centre was open from 09:00 to 21:00hours. This was not ideal for me as I prefer to swim and use the Thermal Pool first thing in the morning after exercise. The hotel location is next to the historical Ottoman Bathhouse situated in a beautiful little park. There is a water fountain there for those who would rather drink fresh water from the mountains; given that the hotel charges for coffee, tea and water! The pools had tepid water and the Thermal pool was nice and hot but is outside. Regnum Hotel Banya has a smart modern deco and very clean. Staff is very helpful and polite. Nothing was too much trouble. I enjoyed the delicious array at breakfast which included Turkish tea! This was typical of Turkish breakfast. I did not try the hotel dinners as I do not like buffet food. I also enjoyed eating authentic Bulgarian food from the Village. The only caveat about my stay was the building works going on next to the hotel. I could not sit on the balcony because of this and the noise of the workmen during the day. It would have been better if the workmen cleaned up the area!!! It was messy. Of course this is no fault of Regnum Hotel that someone else is building holiday chalets next door.

Spa was very nice. Had a great experience

The spa is fantastic

Excellent resort, great restaurants, amazing facilities

good place - excellent breakfast, clean and worm we liked it!

Excellent resort, great restaurants, amazing facilities

Spa was very nice. Had a great experience

good place - excellent breakfast, clean and worm we liked it!

not exceptional, but had safe parking for my friends' car.

Enjoyed my stay in Banya! No info was provided at check-in. However, it is a small hotel so it was easy to navigate and find out for oneself where the facilities were. Most of the info is on the TV anyway. Found out later that the pools and SPA centre was open from 09:00 to 21:00hours. This was not ideal for me as I prefer to swim and use the Thermal Pool first thing in the morning after exercise. The hotel location is next to the historical Ottoman Bathhouse situated in a beautiful little park. There is a water fountain there for those who would rather drink fresh water from the mountains; given that the hotel charges for coffee, tea and water! The pools had tepid water and the Thermal pool was nice and hot but is outside. Regnum Hotel Banya has a smart modern deco and very clean. Staff is very helpful and polite. Nothing was too much trouble. I enjoyed the delicious array at breakfast which included Turkish tea! This was typical of Turkish breakfast. I did not try the hotel dinners as I do not like buffet food. I also enjoyed eating authentic Bulgarian food from the Village. The only caveat about my stay was the building works going on next to the hotel. I could not sit on the balcony because of this and the noise of the workmen during the day. It would have been better if the workmen cleaned up the area!!! It was messy. Of course this is no fault of Regnum Hotel that someone else is building holiday chalets next door.

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).

The spa is fantastic

Excellent resort, great restaurants, amazing facilities