Port Wine Route Waterpark Holidays

Excelente muito confortável E seguro

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!

I love everything about you. Only negative thing was the age of the property. I think you should start repairing the floor. They are a lot of things in the apartment which needs replacing. But overall we LOVED it.

I am very satisfied with this accommodation. The location is very convenient. Check in on 7/24. The staff is very friendly. I will choose this place next time.

The property is in a central location with many restaurants around , walking distance to main attractions. Room was nice enough. Staff are pleasant. Breakfast could be good for most people. It is heavy on pastries and the eggs are not great. My main problem was the bed. I was not comfortable and did not sleep well. Also there is significant noise coming from surrounding bars on Saturday nights until 2 am. Other nights were ok but I did use earplugs.

We had an amazing stay! From the first time checking in and unpacking bags from the car the staff was helpful and friendly. They greeted us multiple times a day with smiles and went above and beyond to make our stay easier with a small child and baby. We were able to book a boat cruise through hotel concierge and almost booked a babysitter as well. The hotel itself is beautiful. The beds were very comfortable. The kitchenette had everything we needed. We were offered cribs/cots for our children and our daughter was even given a special stuffed animal to snuggle while she was there. They truly went above and beyond. We had breakfast each morning at the hotel and one dinner. The food was excellent and the environment very pleasant. We also enjoyed swimming in the pool/hot tub and the steam room! Highly recommend booking a stay at this hotel!

Outside dining area was dirty. Placemats and seating was very very dirty

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!

I love everything about you. Only negative thing was the age of the property. I think you should start repairing the floor. They are a lot of things in the apartment which needs replacing. But overall we LOVED it.

Great service and experience!

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!

Great location, great space great hotel. Would recommend and we would stay there again