Cova da Beira Waterpark Holidays

The location of the apartment was excellent. Unfortunately the property itself was very run down and requires significant maintenance. For example, our bathroom sink drain did not work at all and water would pool in the sink. The old wooden floor was falling apart underneath our feet as we walked which made it loose and unsafe, especially for our small baby. Also extremely unhygienic. Additionally, upon our arrival we found that the kitchen or dining room table was filthy and had not been cleaned, also all of the kitchen utensils and plates and glasses were not properly cleaned. Overall though the place was okay with a very Central location, and the staff were very friendly and helpful in providing good recommendations of places to visit and restaurants to try around the area. We would recommend that they spend some money to conduct repairs to do some and maintenance on the property as well to ensure things are properly cleaned before new patrons stay.

Everything was very nice. Communication was very good. Bedroom was small and difficult for two people

We had so much room for our family's stay. It was fantastic! Front desk reception was really helpful, and the breakfast service was wonderful. You don't have to go down for breakfast. They just bring it to the room. The only complaint is the noise at night due to the location close to the night club district. There were loud vehicles blaring music and loud partiers on the streets outside at night. Otherwise, a very comfortable and enjoyable stay.

Staff was excellent. We had no issues checking in. Reception team response to any queries was prompt. Rooftop breakfast area was great, staff helpful. We found the service a bit slow, probably because of the no. Of guests. A very pleasant stay and highly recommended also for the location.

Every aspect of this property was perfection. Staff were impeccable. Property was immaculate. Room was amazing. Highest of recommendations.

Staff was excellent. We had no issues checking in. Reception team response to any queries was prompt. Rooftop breakfast area was great, staff helpful. We found the service a bit slow, probably because of the no. Of guests. A very pleasant stay and highly recommended also for the location.

The 24 hour pool area was an amazing experience. The hotel is beautiful. The staff is friendly and helpful

I am very satisfied with this accommodation. The location is very convenient. Check in on 7/24. The staff is very friendly. I will choose this place next time.

The location of the apartment was excellent. Unfortunately the property itself was very run down and requires significant maintenance. For example, our bathroom sink drain did not work at all and water would pool in the sink. The old wooden floor was falling apart underneath our feet as we walked which made it loose and unsafe, especially for our small baby. Also extremely unhygienic. Additionally, upon our arrival we found that the kitchen or dining room table was filthy and had not been cleaned, also all of the kitchen utensils and plates and glasses were not properly cleaned. Overall though the place was okay with a very Central location, and the staff were very friendly and helpful in providing good recommendations of places to visit and restaurants to try around the area. We would recommend that they spend some money to conduct repairs to do some and maintenance on the property as well to ensure things are properly cleaned before new patrons stay.

The check-in process was a bit unusual (at least for a north-american like myself), in that the room is several blocks away from the reception- they email you when the room is ready and how to access the building with a code. So be sure to have a way of receiving email while you wait. My own check-in was awkward because when i got there i was informed the AC wasn't working and they were attempting to repair. Unfortunately, they were unable to do so that day. They promised the next day it would be fixed, but something came up with the maintenance person so it was on the third day it was finally fixed (just in time for the heat wave). The room itself was quite nice. It included a fridge, stovetop, sink, tv, small table with a couple chairs, bathroom and a comfy bed. Immediately outside is Clerigos Tower, and a lot of good restaurants and touristy stuff nearby. You can hear noise from the hallway, but street noise was very limited, so overall pretty quiet. Aside from the initial check-in / AC issues, it was a very good experience.

Staff was excellent. We had no issues checking in. Reception team response to any queries was prompt. Rooftop breakfast area was great, staff helpful. We found the service a bit slow, probably because of the no. Of guests. A very pleasant stay and highly recommended also for the location.

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