Taza-Hoceima-Taounate Waterpark Holidays

The location is about a 15 minute walk from the Main Street in the Medina and Fez is a maze. Google Maps works okay but Apple Maps didn’t work well at all. There are no shops near the Riad itself. The staff was friendly and ended up upgrading my room, which was nice. There was definitely some price gouging issues though. Don’t let them take you shopping, they’re fishing for a kick back from the sellers. Also, if they order you a taxi, it will be twice to three times as much if you just walk to a gate and get one on your own.

Très bon emplacement

A very beautiful hotel right outside of the medina. The pool was very nice and so were the rooms. The rooftop was nice and the food there was very good. Good location right outside of the medina.

I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with them. There was definite tension between the two parties leaving us to question who to trust. Our hotel manager kept warning us that we would be taken advantage of by sellers . None of this made us feel good about our choices! The hotel is very beautiful in its architecture but definitely needs updating in its furnishings. The rooms are not the comfort level one expects for the price ( i.e. the linens and pillows are not good quality, there is a lack of basic incidentals like Kleenex , the bathroom lighting is insufficient, and the furniture is stained and worn. Overall I would not recommend this hotel for the price. Also beware of the room you are booking.., our friends had no shower and had to go up 6 steep stairs to use their bathroom.

A very beautiful hotel right outside of the medina. The pool was very nice and so were the rooms. The rooftop was nice and the food there was very good. Good location right outside of the medina.

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

A very beautiful hotel right outside of the medina. The pool was very nice and so were the rooms. The rooftop was nice and the food there was very good. Good location right outside of the medina.

I’ll start with the good. The location is great and the staff with the exception of the general manager is very kind and eager, going out of their way to be helpful! The general manager put us off from the start. He really wanted to control every aspect of our stay in the city and was very critical of us for booking restaurants and tours on our own . In fact, one tour company that we used said they had many problems with our Riad not sending the guests on the tours they had pre- booked with them. There was definite tension between the two parties leaving us to question who to trust. Our hotel manager kept warning us that we would be taken advantage of by sellers . None of this made us feel good about our choices! The hotel is very beautiful in its architecture but definitely needs updating in its furnishings. The rooms are not the comfort level one expects for the price ( i.e. the linens and pillows are not good quality, there is a lack of basic incidentals like Kleenex , the bathroom lighting is insufficient, and the furniture is stained and worn. Overall I would not recommend this hotel for the price. Also beware of the room you are booking.., our friends had no shower and had to go up 6 steep stairs to use their bathroom.

Great place to stay, equiped kitchen, large living room, nice bedrooms, we would have been happy to stay longer here

The location is about a 15 minute walk from the Main Street in the Medina and Fez is a maze. Google Maps works okay but Apple Maps didn’t work well at all. There are no shops near the Riad itself. The staff was friendly and ended up upgrading my room, which was nice. There was definitely some price gouging issues though. Don’t let them take you shopping, they’re fishing for a kick back from the sellers. Also, if they order you a taxi, it will be twice to three times as much if you just walk to a gate and get one on your own.

Best Room super clean good services.