Crete Waterpark Holidays

Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.

A very good hotel with great staff. It looks tired but overall the experience was great!

Perfect place for holiday with family and kids.

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.

Great rooms. Great staff. Lovely scenery. Beautiful place, well managed and serene.

A very good hotel with great staff. It looks tired but overall the experience was great!

Perfect place for holiday with family and kids.

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.

Perfect place for holiday with family and kids.

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.

Great rooms. Great staff. Lovely scenery. Beautiful place, well managed and serene.

A very good hotel with great staff. It looks tired but overall the experience was great!

Perfect place for holiday with family and kids.

The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort.