United Kingdom Spa Holidays

The check in staff were friendly and professional. Our room was large but needed updating. The mattress needed replacing and the sofa was very stained. The toilet didn’t flush very well and the shower pressure was weak. The curious kitchen staff were very efficient and friendly especially our waiter Cris from Italy. The food was delicious but the steak was a little tough. Had to order chips, onion rings and sauce as extra so it made the meal very expensive. The prawn cocktail was the best my husband had ever tasted! The fresh milk and water machines in the corridors were a nice touch. The room had a fridge, iron and ironing board. As we booked through Expedia, the use of the spa and pool facilities were £15 per person but we didn’t have time to use these so saved ourselves money using Expedia. The car park was free on the weekend.

Amazing location. Incredible staff. I've stayed there before and even with 2 elevators, things can be slow given the number of guests and staff that use it. Now there is just 1 elevator so expect long delays or enjoy using the stairs for exercise. Otherwise I look forward to staying there again when I visit in August

Arriving you have to climb 8or so steeps and there was zero help with the luggage. Then you have to drive your car to a parking lot which is 5 minutes by car (as so many one-way streets) and then 5 minutes walk back. Arrived and people at front desk were kind and helpful (other than lack of bellmany but office door open, paper shredder working overtime, and it wasn't the wonderful experience I had hoped on first entry. Rooms well appointed with water and soft drinks (not a single biscuit or crisp -strange) but all in all nice, but not up to top par as it suggests Location perfect but please "fix how we enter our stay as it set the tone in the wrong way" and give me a biscuit for my tea in the morning

Great property, always enjoy staying here but this time the service wasn’t quite what it’s been in previous visits.

Wish we could have stayed longer! It was fantastic.

Super helpful staff, amazing room, great spa

Arriving you have to climb 8or so steeps and there was zero help with the luggage. Then you have to drive your car to a parking lot which is 5 minutes by car (as so many one-way streets) and then 5 minutes walk back. Arrived and people at front desk were kind and helpful (other than lack of bellmany but office door open, paper shredder working overtime, and it wasn't the wonderful experience I had hoped on first entry. Rooms well appointed with water and soft drinks (not a single biscuit or crisp -strange) but all in all nice, but not up to top par as it suggests Location perfect but please "fix how we enter our stay as it set the tone in the wrong way" and give me a biscuit for my tea in the morning

Great property, always enjoy staying here but this time the service wasn’t quite what it’s been in previous visits.

The check in staff were friendly and professional. Our room was large but needed updating. The mattress needed replacing and the sofa was very stained. The toilet didn’t flush very well and the shower pressure was weak. The curious kitchen staff were very efficient and friendly especially our waiter Cris from Italy. The food was delicious but the steak was a little tough. Had to order chips, onion rings and sauce as extra so it made the meal very expensive. The prawn cocktail was the best my husband had ever tasted! The fresh milk and water machines in the corridors were a nice touch. The room had a fridge, iron and ironing board. As we booked through Expedia, the use of the spa and pool facilities were £15 per person but we didn’t have time to use these so saved ourselves money using Expedia. The car park was free on the weekend.

Amazing location. Incredible staff. I've stayed there before and even with 2 elevators, things can be slow given the number of guests and staff that use it. Now there is just 1 elevator so expect long delays or enjoy using the stairs for exercise. Otherwise I look forward to staying there again when I visit in August

Wish we could have stayed longer! It was fantastic.

Great facilities! We enjoyed the pool, extensive gym, breakfast, and were surprised with how quiet it was in the rooms. Great stay!

Great property, always enjoy staying here but this time the service wasn’t quite what it’s been in previous visits.

Great experience. Loved the surprise room upgrade and the high floor. Incredible view!