Wailevu West Ski Holidays

Staff were excellent. Made up for needed renovations. Plunge pools and televisions were non-operational. Which, again, wasn’t a big deal. But some may want to know before going. Quiet, peaceful. Everyone went above and beyond, service-wise. Nemo, Solomon… absolute treasures. Massages were phenomenal. Food was outstanding. Get the kokoda and the fish tacos. We barely wanted to eat anywhere else.

I’m very disappointed with my experience with Beachcomber Island Resort. I had a booking for 15–17 August which I had made because I was travelling to Fiji for a work meeting. Unfortunately, the meeting was postponed, meaning I could no longer travel on those dates. I contacted the resort and asked if they could provide a refund or, alternatively, a credit towards a future stay. I completely understood that my booking was non-refundable, and I was simply asking whether they could make an exception given the circumstances. The most frustrating part was the lack of communication. I waited 6 days for a response to my request and had to repeatedly follow up, including calling the resort because I wasn’t getting a reply. By the time I received a response, I had very little opportunity to do anything with the booking. Had they responded promptly, I could potentially have made alternative arrangements or even given the booking to someone else. Unfortunately, the resort ultimately refused to provide either a refund or a credit. What makes this particularly disappointing is that I had the exact same situation with another hotel in Fiji during the same week, and they were understanding and provided a refund without any issues. I understand that different hotels have different policies, but I feel there should be some level of customer service and flexibility when someone contacts you in advance and is willing to rebook in the future. I had actually intended to stay at Beachcomber

Wonderful place, ideal for a honeymoon or a relaxing vacation. Staff were amazing and made us feel like family, specially Silipa and Serai. Shout out to Jim (manager) which cares about customers and knows the names of most guests. Property is very well maintained and clean. Spa is great too. Coral reef and fish populations are very biodiverse. We will come back!

Clean rooms the house was absolutely perfect for our wedding group. We had some of the most amazing views and it was in a perfect location near the airport. An issues we had were dealt with immediately.

Crowne Plaza Fiji Nadi Bay Resort & Spa delivers a fantastic, high-energy stay with incredible pools, remarkably friendly staff, and an unforgettable massive breakfast buffet, making it a convenient and modern base in Nadi.

Wonderful place, ideal for a honeymoon or a relaxing vacation. Staff were amazing and made us feel like family, specially Silipa and Serai. Shout out to Jim (manager) which cares about customers and knows the names of most guests. Property is very well maintained and clean. Spa is great too. Coral reef and fish populations are very biodiverse. We will come back!

Room was extremely loud (room 212) as right by reception. It smelt like solvent and gave me a headache and I couldn’t sleep as a result. Pool etc were excellent but the room was awful. Some generator thing was noisy too in the room

We had a great experience! 3 couples with small children, the kids and adults had the best time, the place is not crowded at all so you feel like the place is all for yourself. Sai, iovani, Wi, Bill, Aki, the male waiters in the morning and the evening, the kitchen staff and housekeeping, all offered great service, super friendly, and they sing for guests at dinner time, such good singers!!!! the tents have everything you need, we had one right by the water felt such a luxury. There is great snorkeling reef right in front of the place, the pool was great too, best place we stayed in Fiji. The only thing I don't recommend is the island hopping tour, the staff is great and super friendly but the actual tour is not good you dont get much time in each island, and they dont include the snorkling gear, not worth it as the beach at the glamping is as good or better, doesn't add any value and it is expensive.

I’m very disappointed with my experience with Beachcomber Island Resort. I had a booking for 15–17 August which I had made because I was travelling to Fiji for a work meeting. Unfortunately, the meeting was postponed, meaning I could no longer travel on those dates. I contacted the resort and asked if they could provide a refund or, alternatively, a credit towards a future stay. I completely understood that my booking was non-refundable, and I was simply asking whether they could make an exception given the circumstances. The most frustrating part was the lack of communication. I waited 6 days for a response to my request and had to repeatedly follow up, including calling the resort because I wasn’t getting a reply. By the time I received a response, I had very little opportunity to do anything with the booking. Had they responded promptly, I could potentially have made alternative arrangements or even given the booking to someone else. Unfortunately, the resort ultimately refused to provide either a refund or a credit. What makes this particularly disappointing is that I had the exact same situation with another hotel in Fiji during the same week, and they were understanding and provided a refund without any issues. I understand that different hotels have different policies, but I feel there should be some level of customer service and flexibility when someone contacts you in advance and is willing to rebook in the future. I had actually intended to stay at Beachcomber

Wonderful place, ideal for a honeymoon or a relaxing vacation. Staff were amazing and made us feel like family, specially Silipa and Serai. Shout out to Jim (manager) which cares about customers and knows the names of most guests. Property is very well maintained and clean. Spa is great too. Coral reef and fish populations are very biodiverse. We will come back!