San Joaquin Valley Scuba Diving Holidays

They charged me 40 $ for the parking. I did not know about it before getting to the hotel. Receptionist told me that they sent a notification to me through Expedia. I said I haven’t received the notification and I told her to check the notification on the Expedia app. When she tried to check it on my phone, the app was giving an error and no notification showed up. She said they received a response from Expedia that message was delivered to me, but it was not. I was charged an additional 40 $ because of Expedia app error on my phone. If I knew that before I would not choose this hotel. But I didn’t have any error when I was doing the reservation on the app, it was giving error only when we tried to check the notification! So be prepared for it..

This hotel could be great if it were properly staffed with a high end hospitality background and about 10-20 more staff overall (servers, valet, bellmen, front desk, maintenance, pool, etc). The food is good, especially the fish tacos and Lobster roll, but the amount of time it took the kitchen to prepare meals at both the Sandpiper and for in-room dining was astonishing. My kids were falling asleep by the time room service would arrive at our room and with incorrect orders. The beds/pillows/bedding are nice but the layout of the staircases to/from each floor is utterly bizarre and because we had an Ocean cows room, the cars, sirens, and honking on Ocean Ave did not make for an ideal way to wake up.

Excellent hotel

Front desk staff were very friendly and helpful. The breakfast buffet was the best I've ever had at a hotel. Hotel was very clean and I didn't notice a single bug anywhere (I've stayed at some bad hotels in the past and this is important) Location was excellent. It was a great stay overall. Now for the negatives,... Air conditioner was very noisy and didn't seem to get cold enough, toilet seat seems to be coming off hinge, the outside pool was not heated and the worst thing for me is they charge an extra $165.00 at check-in. It's more than a little annoying when you think you've paid in full and arrive to find out you still have to pay for some hidden fees.

Very nice property and centrally located. The sweet potato waffle was the highlight of my stay.

Very nice property and centrally located. The sweet potato waffle was the highlight of my stay.

This hotel could be great if it were properly staffed with a high end hospitality background and about 10-20 more staff overall (servers, valet, bellmen, front desk, maintenance, pool, etc). The food is good, especially the fish tacos and Lobster roll, but the amount of time it took the kitchen to prepare meals at both the Sandpiper and for in-room dining was astonishing. My kids were falling asleep by the time room service would arrive at our room and with incorrect orders. The beds/pillows/bedding are nice but the layout of the staircases to/from each floor is utterly bizarre and because we had an Ocean cows room, the cars, sirens, and honking on Ocean Ave did not make for an ideal way to wake up.

Excellent hotel

B

Staff was super helpful and even called me to let me know another room opened up for my friends. Will be back! 5

N

I’ve stayed there several times when I come to visit Family. The rooms are comfortable and the restaurant is excellent. I prefer the Garland to one of the national chains.