Ilha das Palmeiras Scuba Diving Holidays

Although our stay was for only one day, the staff was very nice and receptionist spoke very good English. If I was able, I would stay the week.

Room was clean, breakfast was fantastic, staff were great.

Excellent customer service. The room was comfy, cool, and spacious. Awesome rooftop pool with bar. The breakfast was large with a variety of cold and hot options, pastries, fruit, and fresh juices. Right off the beach with included beach chairs and umbrella. Highly recommend!

Lovely rooms but terrible service. Instead of taking a hold payment, the hotel processed a payment for €500. Upon check out I flagged this and was told to email a generic email to request the money be returned. It’s been a week since I checked out and I’ve still not had a reply to my email or a refund. It was not possible to resolve this issue at checkout as it took 1 hour to get to the front of the line. There were a lot of people checking out but not all desks were staffed, and the staff were incredibly slow. It was similar at check in too. Lovely hotel, but terrible service.