Lake District National Park Scuba Diving Holidays

Duck poop is almost everywhere and they have no kids playground. There is one but its so small. Weird for a holiday park not to have a proper kids play area outside. Next to no food options.

I arrived earlier than expected and asked if we could check in early and I'd be happy to pay for it. I was told my room wasn't ready, so asked if we could move rooms to one that was, but that was apparently unavailable. There was no warm welcome either, just felt like an inconvenience. I came back at 3:08pm, check in is at 3pm, and was told my room still wasn't ready! (I could see them handing keys over to other customers) I'd already explained we were in a rush to get to an event and needed to leave by 3:30pm. Regardless, I've never been told at any hotel our room wasn't ready after the check in time. Just kept being told they were busy. Not helpful after a 6 hour drive. I spoke to a different member of staff who was much more helpful and she moved our rooms immediately without me needing to ask. More annoyingly, upon booking, and 20 mins after booking on a phone call, I'd explained my accessibility needs (very quiet room on a high level, away from lifts, and at the end of the corridor), but this was not provided. I have to book hotels knowing this would be guaranteed, which it was promised over the phone. This led to a very poor night's sleep, which is detrimental to those with M.E, and I had to have a nap in the back of the car while my teenage children continued the day without me, so I could drive us home safely. For a hotel stay costing over £200 for the night, I did not expect this level of service, and it completely ruined our trip.

Central location. Parking is limited so luck of the draw if you get a space. Nice rooms, good breakfast helpful staff.

Great place with friendly staff. Good breakfast but small dining area so staff working extremely hard!

The room was perfect and cosy. The breakfast included was great and the staff were all so friendly and accommodating. My one request or point of improvement would be for their to be a smart TV in the rooms. Luckily we had a good film to watch but if one thing could be improved it would be that.

Everything we needed for a weekend stay in South Manchester, ideal for our concert at Wythenshawe park. Extremely comfy beds! Helpful owners and free onsite parking. Would recommend

The grounds and golf course are genuinely impressive, and the exterior sets a high bar. The restaurant matched that: excellent service and both courses I had were really great! And the service was fab! Where it falls down is the gap between what's promised (marketed) and what you get. I booked partly because the listing includes a pool, and I'd planned an evening swim before dinner. Reception pointed me to it at check-in with no caveats. When I got there, staff told me I'd need to pay an extra £35 for spa access just to swim, on top of the room rate already paid. Nothing in the listing flags this the way at all - I queried this with the reception and he said it’s all one - but that’s not the case in the booking. If a hotel's going to gate the pool behind a spa charge, say so before booking please. You do that with the breakfast. Then there's the noise. Whistling pipes (like fog horns) and people going up and down the corridor kept me up long after I wanted to be asleep. A premium-looking property that doesn't consistently deliver a premium experience once you're inside. Good for the golf and the food. Check what's actually included before you book - or make sure you get the spa bit!

We stayed 10 nights this trip (split stay), and it was our second time at the property. We absolutely love the location! It is such a great hotel and the value is awesome. We will return again!