Duck Key Pet-friendly Holidays

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Great view and location. Staff all very helpful, shout out to Reinaldo.

They put too much emphasis on getting people to eat and drink there then they do maintaining the hotel. It has a smell to it, too many things wrong with the room, hair left behind, housekeeping doesn’t do a good job, facility has water leaks, people who lack English speaking fluent. They also took too long to serve the food, and the waitresses and waiters got the order wrong everyday. No one keeps up with the property they need deep cleaning, food is dry, they need all new staff. I could going on with all the issues but u get what I mean.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I had a great stay at the Kimpton EPIC Hotel! The hotel was beautiful, clean, and in a great location with easy access to everything around Miami. The staff was friendly and welcoming, and the overall atmosphere was relaxing and upscale. I really enjoyed my stay and would definitely stay here again. Highly recommend!