South Korea Mountain Holidays

The staff were very friendly and helpful. The breakfast buffet was abundant, delicious, and offered a range of healthy choices!

Wifi was not available. This was surprising and out of expectation. We needed to purchase additional e-SIM from online supplier after arriving urgently. Another point was drainage of kitchen was terrible. Water didn’t flow and smelly water accumulated in the sink. Another issue was the flushing of toilet was not good. I believe Wifi unavailability is a breach of contract, I would like to request to compensate e-SIM cost.

Attentive and professional staff. Clean suite, property and amenities. Met all my expectations.

The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.

The service (check-in, dining, guest services) was excellent!! The views overlooking Gangnam was awesome.

Wifi was not available. This was surprising and out of expectation. We needed to purchase additional e-SIM from online supplier after arriving urgently. Another point was drainage of kitchen was terrible. Water didn’t flow and smelly water accumulated in the sink. Another issue was the flushing of toilet was not good. I believe Wifi unavailability is a breach of contract, I would like to request to compensate e-SIM cost.

Attentive and professional staff. Clean suite, property and amenities. Met all my expectations.

The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.

The staff were very friendly and helpful. The breakfast buffet was abundant, delicious, and offered a range of healthy choices!

The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.

The service (check-in, dining, guest services) was excellent!! The views overlooking Gangnam was awesome.

Wifi was not available. This was surprising and out of expectation. We needed to purchase additional e-SIM from online supplier after arriving urgently. Another point was drainage of kitchen was terrible. Water didn’t flow and smelly water accumulated in the sink. Another issue was the flushing of toilet was not good. I believe Wifi unavailability is a breach of contract, I would like to request to compensate e-SIM cost.

Attentive and professional staff. Clean suite, property and amenities. Met all my expectations.

The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.