Western Province Mountain Holidays

Overall it’s a nice hotel Close to All amenities Friendly staff

Very nice hotel near Masjid ul Nawabi.

Great stay and close to holy prophet’s mosque.

Everything was good except for communication wasn’t good at all for example two times I did upgrades to my rooms and everytime I had an issue Like after choose ,agree and pay for everything they tell me go to your room and someone will come and move you over right away then I have to call reception every half hour and they say he is in the way until after 2-3 hours I go down the reception and talk to them and they first deny that upgraded anything until I prove everything then they say ohhh we put the wrong informations on system .like I said twice they gave me same reason and when I asked I wana talk to the manager to make complain they wer like why you wana talk to the manager if we allready solved the issue . I told them I wana make sure he knows so it dosnt happen to someone else again But they won’t listen . any way my geuss is they have untrained staff that’s what it seemed to me . Thank you

This was a gem of a hotel! It was our first time booking in Makkah and it was a fantastic location. It was right next to the clock tower to access and the internal lift made such a difference. The stay was so comfortable with shops in such close proximity. Would stay here again

Very nice hotel near Masjid ul Nawabi.

Great stay and close to holy prophet’s mosque.

Everything was good except for communication wasn’t good at all for example two times I did upgrades to my rooms and everytime I had an issue Like after choose ,agree and pay for everything they tell me go to your room and someone will come and move you over right away then I have to call reception every half hour and they say he is in the way until after 2-3 hours I go down the reception and talk to them and they first deny that upgraded anything until I prove everything then they say ohhh we put the wrong informations on system .like I said twice they gave me same reason and when I asked I wana talk to the manager to make complain they wer like why you wana talk to the manager if we allready solved the issue . I told them I wana make sure he knows so it dosnt happen to someone else again But they won’t listen . any way my geuss is they have untrained staff that’s what it seemed to me . Thank you

Very nice hotel near Masjid ul Nawabi.

Great stay and close to holy prophet’s mosque.