Galveston Island State Park Mountain Holidays

Be forewarned that hotel is located in a not so safe area. Room had a body odor smell on the headboard. Shower had mold in corners.

No complimentary water. You have to be an Elite Hyatt member or a bottle of water is $3. Breakfast, I believe ended at 9:30 am, which is way too early. The toilet was a little loose at the bottom, so it moved. Also, they didn't give me any info, on anything, just a key and a room number. No list of local restaurants (that deliver), etc. No coupons, of any sort... No local activities...

Courteous and helpful staff, clean rooms, good location.

Clean room, staff was always available and friendly!

Easy check in, clean lobby, and a good location. Also, lunch server in restaurant provided great service.

Staff are fantastic. Property itself is starting to show signs of neglect mimicking the loss of businesses and properties that surround it (multiple closed office building and mall across the street). AC barely worked - fortunately it wasn't summer time, missing cover on ceiling light, multiple common areas with signs of wear and tear.

No complimentary water. You have to be an Elite Hyatt member or a bottle of water is $3. Breakfast, I believe ended at 9:30 am, which is way too early. The toilet was a little loose at the bottom, so it moved. Also, they didn't give me any info, on anything, just a key and a room number. No list of local restaurants (that deliver), etc. No coupons, of any sort... No local activities...

Outdated hotel. Otherwise fine