Canadian Rockies Mountain Holidays

We loved this property! Check in to check out, we couldn’t be happier with the facility, staff and cleanliness. The pool was warm (swimming in mid April), the hot tub was amazing and the views a must…we never wanted to leave. The bed was so comfortable, the pillows also great. We will be back in the fall that’s how much we loved it. Also walking distance for breakfast, coffee and many amazing sights. Also while there go to: Fergies bakery..oh my lord! Get a cronut, trust me! Redrock pizza (drool) so amazing! The table for breakfast (quick walk for great food) Rocky Mountain bagel co. Pistachio scone (I wanted to buy 10 for the flight home) Iron goat, food and views are 10/10 I can’t wait to come back. I will say the only down side for us was the shower products weren’t what we would be based on the facility. They were okay for the guys but the woman I suggest bringing your own shampoo, conditioner and body wash. Thanks for the amazing experience!

Loved this hotel… we had a large spacious room with gas fireplace, balcony & kitchenette, & , great amenities with nice log burning fireplace in the lobby, staff were very helpful

That was on April,23,2026. The elevator near parking lot was too dark to see inside the elevator buttons. Otherwise, others are all very good.

My daughter was having major surgery in Banff and we needed to stay within 20 minutes of the hospital for 48 hours. Our first night the room was clean and going to meet our needs but the heat was not working (neither was the TV) and there were no vacancies, so we were provided a space heater (and we had our phones, so the TV didn't matter). Then in the morning of her surgery there was no hot water in the room already with no heat. When I went to the front desk, the overnight employee did not care at all about our room issues. His game of Solitaire on the computer seemed far more important. My daughter needed to shower before surgery and he was not willing to help me and did not care that our room had no hot water. I got my daughter to the hospital and when she was under I returned to the hotel to deal with my room. The daytime front desk person was absolutely amazing and upgraded our room immediately and she profusely apologized and offered for me to talk to the manager when he came on duty at 11:00 a.m. The new room was absolutely amazing! I stepped in and the room was immediately warm, it was clean, there were three different bed options, a fireplace, kitchen, a working TV and a patio. The second night was way better and the staff during the day were just so lovely and understanding of my daughter's post-op needs. We will come back and try another stay when surgery is not the reason for the stay.

Nice location. Our area was under construction but overall it was nice.

Nice hotel with clean spacious rooms very close to downtown district of Banff. Convenient indoor parking, Keg restaurant, spa & pool onsite. All amenities are only a short walk away & the staff are friendly & helpful whenever you need assistance.