Northern Sardinia Mountain Holidays

I was having very good time

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.

The hotel is made up of small blocks dotted around the main hotel building and pool. The hotel is on top of a very steep hill and really if you stay here you will want to have a car or be prepared to pay for taxi's to go anywhere. You also need to ensure you have a room positioned at the same level as the main building if you have any mobility issues as there were steep inclines and steps to navigate to reach our room. That being said we were delighted with the hotel, our room was lovely, good size, with a great view from the terrace. The restaurant is of high quality food and is great for fine dining. The staff were great, service was excellent and helpful.

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.

We enjoyed our stay. The room was clean and comfortable, but the real draw was the huge common-area terrace overlooking the water and the Castelsardo castle. We were staying for only one night but caught a great sunset and could've spent a lot more time out on the terrace! It's also close to a small beach and to restaurants. We'd stay again and would recommend.