South America Mountain Holidays

I booked a river view room but the hotel didn’t reserve the room for me and it’s sold out which is very disappointing. The staff member helped to find another room in another hotel which under the same owner. I also booked a tour guide through the hotel but the reservation didn’t register at all and had to arrange the night before in a rush. The hotel didn’t reserve try to help make it right but I wish they have better management of their bookings. The dining experience was good, I liked the vibe in the hotel but didn’t get to stay in the hotel room though.

We had an absolutely wonderful stay at this hotel. From the moment we arrived until the day we left, everything exceeded our expectations. A special thank you to Nelson, the concierge, who went above and beyond to make our stay truly memorable. His kindness, professionalism, and attention to detail were exceptional. We would also like to thank to the bartender and everyone that have make the warm hospitality, friendly service, and genuine care made us feel incredibly welcome. The hotel itself is beautiful, the atmosphere is relaxing, and the service is truly world-class. We couldn’t have asked for a better experience and will cherish the memories from our stay. We highly recommend this hotel and look forward to returning in the future!

We had an absolutely wonderful stay at this hotel. From the moment we arrived until the day we left, everything exceeded our expectations. A special thank you to Nelson, the concierge, who went above and beyond to make our stay truly memorable. His kindness, professionalism, and attention to detail were exceptional. We would also like to thank to the bartender and everyone that have make the warm hospitality, friendly service, and genuine care made us feel incredibly welcome. The hotel itself is beautiful, the atmosphere is relaxing, and the service is truly world-class. We couldn’t have asked for a better experience and will cherish the memories from our stay. We highly recommend this hotel and look forward to returning in the future!

I booked a river view room but the hotel didn’t reserve the room for me and it’s sold out which is very disappointing. The staff member helped to find another room in another hotel which under the same owner. I also booked a tour guide through the hotel but the reservation didn’t register at all and had to arrange the night before in a rush. The hotel didn’t reserve try to help make it right but I wish they have better management of their bookings. The dining experience was good, I liked the vibe in the hotel but didn’t get to stay in the hotel room though.

We had an absolutely wonderful stay at this hotel. From the moment we arrived until the day we left, everything exceeded our expectations. A special thank you to Nelson, the concierge, who went above and beyond to make our stay truly memorable. His kindness, professionalism, and attention to detail were exceptional. We would also like to thank to the bartender and everyone that have make the warm hospitality, friendly service, and genuine care made us feel incredibly welcome. The hotel itself is beautiful, the atmosphere is relaxing, and the service is truly world-class. We couldn’t have asked for a better experience and will cherish the memories from our stay. We highly recommend this hotel and look forward to returning in the future!