North Austin Mountain Holidays

This was definitely “Best Stay in Austin”. The place had everything we needed for our home away from home getaway!!! We loved the place! Especially, the pillows.

While I think this property is really incredible and I would return, the check in experience I had left a negative first impression.

Hotel was clean and quiet and in walking distance to the moody center. Definitely recommend if you are going to stay overnight for an event or concert

We really enjoyed Hotel San Jose. The property is very retro with a cool vibe. It feels very secluded but is right in the middle of South Congress. There are tons of restaurants and shops with walking distance. There was plenty of on site parking without the valet hassle. We had a pool day and there was a bar service there. The let us bring our dog and even had a bed and food and water bowls waiting in the room for her! Would love to stay again!

The hotel is very good, great atmosphere, new and well located. The pool was overcrowded. There was no room for us. I don’t know if those people were hotel guest or guests of the guests.

We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.

The staff was really nice.