Kim Ma Mountain Holidays

Max is a good hotel manager. He try his best to help us arrange day trip, and taxi transfer to airport. We had an enjoyable trip overall. Thank you max and his brother. We appreciate it.

The room was comfortable, looked just like the pictures. Very clean and comfortable. The ladies at the front desk were super nice! Helped me with laundry request, change the date of the reservation and printing boarding passes. My only issue that i had is that breakfast is at a nearby place but food was not being replenished and also the bakery items had some growth inside. So we decided not to have breakfast for the remaining of the days

This is the ideal location for exploring Ha Noi . The staff was very accommodating.

Greatvstaff and good location. Property is in need of updating

The staff and service were exceptional. Everyone was so pleasant and accommodating. The rooms were clean and comfortable. The breakfast buffet was delicious.

Very kind, helpful, welcoming staff was the bonus to great facilities. Thank you

I enjoyed the surroundings and the proximity to the gym, dining area and lobby

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.