Eastern Province Mountain Holidays

The staff in the dinning are more focused to the foreigners than local, we pay the same rate as them and have the less respect we get, that's not what we expect. We had to talk to the staff at the

Great staff. Smaller boutique hotel had thenfeel.of personal service

Very nice people and staff, however we found cockroaches in the bathrooms, and some at the bar area. Some problems with the kitchen, not being able to provide a meal. Issues with cleaning.

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

The accommodation is clean, the staff are very friendly and helpful and the food is good. This hotel isn’t 5 star though. If you are looking for 5 star luxury the Riu doesn’t have it

Loved the stay! They have upgraded us without an additional fee. All the staff are friendly and helpful. They clean the room twice a day (replenish and tidying). Very helpful when I lost my phone. Highly recommended