Rudawy Janowickie Mountain Holidays

Great hotel. Very clean. Best location for Christmas market. The market is right outside.

Clean, good location helpful staff

Nice stay and plenty of room to work remote with a nice big kitchen table. The front desk was helpful with fast check in and provided some extra towels when needed.

Clean, fresh hotel and good breakfast!

Wonderful breakfast and great location.

The spa and pool area is great

Nice stay and plenty of room to work remote with a nice big kitchen table. The front desk was helpful with fast check in and provided some extra towels when needed.

We had a great stay in Wroclaw and the hotel was great in many ways. However, we had not been alerted to the fact that renovations were being done on the rooms in the 5th floor. Yet, we were still assigned a room immediately below the one that was being renovated. For 2 out of the 3 mornings, we were woken up at 7:00am with loud released noise and pounding on the ceiling. We complained but nothing was done about it except to tell us that they were renovating. Interestingly the noise seemed to stop after 10:00am, which is puzzling. Apart from this significant inconvenience for which there wasn’t even an apology, everything else went well. Thankfully the 3rd morning was a Sunday!

Great hotel. Very clean. Best location for Christmas market. The market is right outside.

Clean, good location helpful staff

Clean, fresh hotel and good breakfast!

We stayed at Basecamp over New Years. The location was great for us, walking distance to the main square. The reception was easy to find and on check in the receptionist was very helpful and friendly. We enjoyed the 24hr self serve mini-mart that’s a nice touch and having a restaurant on-site is useful. The room itself was a good size and nicely decorated and we appreciated the blackout blinds. Some things that could be improved were: the shower heads needed cleaned as water was only coming out of a few of the holes and spraying in all directions, there was toothpaste all down the side of the wall beside the sink. In the kitchen area the sink drain had an unpleasant smell and the wine glasses were dirty. It wasn’t clear when using the lifts that depending on which one you used it would take you out to a different place, we ended up outside in an courtyard area and it wasn’t clear how to get back to main reception. There was a quite a lot of noise during the night until about 3.30/4am but it was NYE so this can be forgiven. At check-out the receptionist wasn’t at the desk and we had to shout for someone to attend to us and they were not the friendliest, however I appreciate it was 5am. Maybe a Dropbox for keys would be better at the desk for really late/early checkouts!

Great hotel. Very clean. Best location for Christmas market. The market is right outside.