Ko Phai Mountain Holidays

Nice and quiet big room and wonderful gym. Staff is super.

We have been staying here every time we come to Bangkok since 2017. That in itself tells you all that you need to know. We have noticed a few small things as time passes though. The interior is certainly getting a bit old. Also during breakfast there used to be an egg station that cooked eggs as you liked. I missed that this trip. We are coming back for another 4 night stay in a few weeks

May need some changes.

Yes.Everything was perfect.I have no complaints.It is the 2nd time I have stayed at your hotel. The reason I didn’t choose excellent is because in my opinion their is always room for improvement.

Close to sky walk and shopping malls with food courts, street markets and close walk to Benchakiti Park. The pool is a nice cool off on a hot summer day. Fun for kids with kid center, foosball table and air hockey.

Everything was so beautiful and clean. Breakfast buffet was delicious with good variety of foods. The pool was nice and refreshing on a hot day. The staff was extremely friendly and helpful. Highly recommend this hotel!

Yes.Everything was perfect.I have no complaints.It is the 2nd time I have stayed at your hotel. The reason I didn’t choose excellent is because in my opinion their is always room for improvement.

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish