Port Wine Route Mountain Holidays

Beautiful old hotel. Property outside with the vines making a garden is very romantic. Close to many wineries, we even walked to some. All staff speak perfect English. The rooms are large, our bathroom in the Junior Suite room was huge, with a circular step in shower/tub. Balconies are small with no room to sit and relax with 2 tiny uncomfortable metal chairs. The view from the balcony/hotel is just Ok, not what I expected since the hotel is at the bottom so all you mostly see are the large boats parked in front of the hotel. It’s the same view from the pool and restaurant since the hotel is at the bottom not the top of the hill. Breakfast is excellent, huge variety, good service. My biggest concern is the quality of the AC. Ours barely worked and was already set to the lowest rating of 5 degrees Celsius by the prior room occupant. I knew there was no point in complaining since another guest was arguing about AC in the lobby when we checked in. In our room there was not even a AC vent in the bathroom and it felt like a sauna after trying to take a shower. When I mentioned to the staff that they need to completely gut and replace the AC system, she said it was replaced last year, so something is really not working well. There is also a train that runs next to the property during the day but not at night

Beautiful old hotel. Property outside with the vines making a garden is very romantic. Close to many wineries, we even walked to some. All staff speak perfect English. The rooms are large, our bathroom in the Junior Suite room was huge, with a circular step in shower/tub. Balconies are small with no room to sit and relax with 2 tiny uncomfortable metal chairs. The view from the balcony/hotel is just Ok, not what I expected since the hotel is at the bottom so all you mostly see are the large boats parked in front of the hotel. It’s the same view from the pool and restaurant since the hotel is at the bottom not the top of the hill. Breakfast is excellent, huge variety, good service. My biggest concern is the quality of the AC. Ours barely worked and was already set to the lowest rating of 5 degrees Celsius by the prior room occupant. I knew there was no point in complaining since another guest was arguing about AC in the lobby when we checked in. In our room there was not even a AC vent in the bathroom and it felt like a sauna after trying to take a shower. When I mentioned to the staff that they need to completely gut and replace the AC system, she said it was replaced last year, so something is really not working well. There is also a train that runs next to the property during the day but not at night

Beautiful old hotel. Property outside with the vines making a garden is very romantic. Close to many wineries, we even walked to some. All staff speak perfect English. The rooms are large, our bathroom in the Junior Suite room was huge, with a circular step in shower/tub. Balconies are small with no room to sit and relax with 2 tiny uncomfortable metal chairs. The view from the balcony/hotel is just Ok, not what I expected since the hotel is at the bottom so all you mostly see are the large boats parked in front of the hotel. It’s the same view from the pool and restaurant since the hotel is at the bottom not the top of the hill. Breakfast is excellent, huge variety, good service. My biggest concern is the quality of the AC. Ours barely worked and was already set to the lowest rating of 5 degrees Celsius by the prior room occupant. I knew there was no point in complaining since another guest was arguing about AC in the lobby when we checked in. In our room there was not even a AC vent in the bathroom and it felt like a sauna after trying to take a shower. When I mentioned to the staff that they need to completely gut and replace the AC system, she said it was replaced last year, so something is really not working well. There is also a train that runs next to the property during the day but not at night